Company Name: Pretty Simple
About: Join the Police of Paris to solve a series of murder cases in this captivating
hidden object, adventure game. Investigate crime scenes for clues, bring the
suspects in for questioning and analyze evidence to catch the killers.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pretty Simple
E-Mail: [email protected]
Website: 🌍 Visit Criminal Case Website
Privacy Policy: https://prettysimplegames.com/about/privacy-policy/
Developer: Pretty Simple
http://www.prettysimplegames.com/terms-of-use
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by Cruiseguru
I am a veteran Criminal Case player. I started on Facebook and completed every case on every chapter, except the final chapter in Paris. I became too busy with my jobs but now I am playing on most of your stand alone game apps. I will never understand why I lost all of my progression except for the first chapter in Grimsborough even though the apps are connected to Facebook, where the game originated. It may be a result of the original Criminal Case (Grimsborough) being on Facebook and from there we would go to the “airport” and “fly” to other chapters. My problems started with the CC: Paris app, one day I was no longer connected to Facebook and have received error messages ever since. About a week ago the same thing happened with the CC: Save The World app. The error message on Facebook states that the app developer (You!) are aware of the issue. So why can’t you figure out the problem with Paris and Save The World? Since your game originated on Facebook, Meta should be able to help you connect apps (including full progression) and prevent future problems. Of course I realize you may not care enough to fix the problem. It seems very clear to me that your company name, Pretty Simple, has become an oxymoron. Do you even read these reviews let alone try to fix these problems?
by Willow1954
There is a glitch in the game at chapter 18 (doesn’t load, just shows a picture of a plane prompting you to play your other games). Cannot advance. Tried the “contact us” feature in the game and it continually fails to submit my message (keeps telling me “all fields must be filled in. (All fields are filled in).) Soooo, there’s no way of getting help with this game. Interestingly enough, there’s a post from two years ago dealing with this same issue. I’d say it’s past time to fix it.
by CarlaS4
I have played criminal case all the way through from the beginning and all my orange juices,chips and hamburgers have transferred over as I complete the worlds and I have downloaded the Paris the city of romance world and none of them transferred over and I have to start over with my levels. I love(d) playing it,but now I am really upset that my stuff didn’t transfer like it did with all the other worlds.