TOTEM Status

Last Updated on 2023-11-29 by TOTEM

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common TOTEM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TOTEM app on iOS and Android devices. Solve all TOTEM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TOTEM iPhone Issues and Solutions

TOTEM iOS app crashes, not working, errors
TOTEM iOS app network issues
TOTEM on iOS has black/white screen

TOTEM Android App Issues and Solutions

TOTEM has errors/crashing/not working
TOTEM server network connectivity issues
TOTEM has black screen

TOTEM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TOTEM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TOTEM app crashes or not working on Iphone (iOS):

Close and restart the TOTEM app on iPhone
Update TOTEM app to the Latest Version for iOS
Uninstall and reinstall TOTEM iPhone app
Update your iPhone to the latest iOS version

Fix TOTEM on iPhone unable to connect to server/internet connection issues::

To resolve TOTEM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TOTEM black/white screen (blank screen) on iPhone:

Follow the TOTEM iOS app troubleshooting guide Here →

TOTEM Android App Issues and Solutions

Fix TOTEM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TOTEM app issues:

Force Stop the TOTEM App
1. On android, goto "Settings" » click TOTEM app. » click "Force Stop".

Update TOTEM to the latest version on PlayStore

Clear TOTEM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TOTEM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TOTEM.

Fix TOTEM unable to contact server/ TOTEM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TOTEM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TOTEM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TOTEM on android.

Solve TOTEM black/white screens issue on Android:

Follow the TOTEM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TOTEM, developers of TOTEM.

About this app

Téléchargez l'application this app, connectez-vous à votre magasin et commencez à profiter ! - Enregistrez votre moyen de paiement (compatible avec Ticket Restaurant, Pass Restaurant, Apetiz, Chèque Déjeuner, Resto Flash, Swile). - Scannez les codes-barres sur les emballages de vos produits préférés. Finies les expéditions à la boulangerie pour votre pain au chocolat quotidien (oui oui… pain au chocolat ! this app est le premier magasin au cœur des bureaux, accessible du matin au soir et connecté à votre smartphone ! Finies les courses au Super U à 17h55 pour acheter de la lessive. Finies les gamelles tristounettes devant l'ordinateur.