Contact myQ Community Support
Company Name: The Chamberlain Group, Inc.
About: The Community app allows residents to seamlessly access their building with
their phones, without the additional need for additional key-fobs or cards.
Simply download and use the Community app to
• Open and unlock your community
door's remotely from anywhere, anytime.
myQ Community Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Chamberlain Group, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Community Website
Privacy Policy: https://www.myq.com/privacy-policy
Developer: The Chamberlain Group LLC
Can I trust myQ Community app?
Protect your data and wallet. We investigate the developer's website (Myq.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Won’t stay logged in
by Steven11211988
This app is literally the worst, I never write reviews but I have to write this one. The biggest down fall of this service is it doesn’t keep you logged in. It will randomly log you off when it feels like it. Why should I have to constantly check this app to make sure I’m logged in. Right when I get to the gate to open it, it logs me out then I have to re-sign in with a line of cars waiting on me. It makes the older service we had before our apartments switched to this much more better. What’s so hard about staying signed in and why is this app against it. Every other app I use that provides any service keeps me signed in but this one can’t get it right and refuses to make that change. Terrible, I wish I wasn’t forced to use this service
Horrible app, constant errors
by Kmakl
I absolutely hate this app. I have used building access apps previously (Latch) and never had these issues. With Community, I have errors EVERY. SINGLE. DAY. I try to use the app and constantly receive “an error has occurred” and the door won’t open. It sometimes takes a few minutes to get into the building. Today, I was logged out of my app because my password was “incorrect”. While trying to update my password, the new password wouldn’t save and then while being on the sign up/login page I got the drop down to open the nearest door, which worked despite being logged out?
Garbage
by AppRater52
It’s obvious that this was designed to check off a list of features rather than thinking of the end user experience.
The app takes several seconds to start and won’t work at all if you’re offline- which is obviously very likely if you’re in a garage or elevator. The app also seems to completely crash on my watch. Also it doesn’t integrate with CarPlay which is irritating.
I miss my key fob and clicker. Not everything needs to be a cloud connected smartphone enabled app; definitely not if you can’t hire competent engineers.
Have a Problem with myQ Community? Report Issue
Why should I report an Issue with myQ Community?
- Pulling issues faced by users like you is a good way to draw attention of myQ Community to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myQ Community customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myQ Community.
