Cricut Joy Status

Last Updated on 2023-01-06 by Cricut, Inc.

I have a problem with Cricut Joy

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⚠️ Most reported problems ⚠️

Not working

66.7%

25.0%

Something else

8.3%

24 hour clock ⏰

- Some users have experienced login issues and unexpected error messages.

- The app may not work properly with certain iPhone software versions.

- The app may have glitches, such as closing when trying to edit a saved project.

- The app does not include the card maker feature, which is a main feature of the Cricut Joy machine.

- The app may have issues with adding certain items, even after making them smaller.

Jodi 2023-11-07

I receive an “unexpected error” message when I try to log into the Cricut joy app from my iPad.

Showing 1-1 of 1 reported issues:

Common Cricut Joy Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Cricut Joy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Cricut Joy App
1. On android, goto Settings » Cricut Joy » click [Force Stop]

Clear Cricut Joy App Cache and Data:
1. On android, goto Settings » Apps » Cricut Joy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cricut Joy.

On android, goto Settings » Apps or Manage Apps tab.
Click Cricut Joy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cricut Joy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cricut Joy