Have your customer download and open AirDroid Remote Support, and tell you the 9-digit Connection Code shown on his/her screen.
At the same time, the Voice Call allows you to discuss the problem, and Tutorial Gesture helps guide your customers untangle the mess step by step.
AirDroid Business empowers your technician to spot the problem and instruct the on-site personnel.
Moreover, the misuse of mobile devices, apps, services from enterprise staff or the customer is also challenging.
The latest feature, AR Camera, presents the on-site issues, especially for hardware, and your technician can indicate the critical points by placing 3D arrows.