Broward County Libraries Reviews

Broward County Libraries Reviews

Published by on 2024-06-08

🏷️ About: Experience Broward County Library anywhere and everywhere with our mobile app. Use it to search the catalog, place holds, manage your account, pay fines and renew materials.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.2%

😎👌🔥 Positive experience
29.1%

🙄💅🫥 Neutral
13.7%

~ from Justuseapp.com NLP analysis of 100 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Rarely works

2022-05-31

Takes 10+ tries to actually load to be able to use. On the rare occasion it works, it’s okay. Would be nice to add my kids cards to BrowardCountyLibraries . But first things first, get BrowardCountyLibraries to work at least 90% of the time.

Doesn’t work

2022-07-02

I used to use the original app which was consistently functional but since the new one was introduced it consistently fails abd doesn’t load. I have to keep re-installing it so it works for a few days. Awful app and needs to be improved!!

Loading Issues

2022-08-02

App often does not load. Even when you close out and try again it does not open.

Non functional

2022-09-03

BrowardCountyLibraries is completely non functional. It typically hangs and on the rare occasion that it loads, attempts to reserve books meet with failure. Needs a makeover. Please remove from BrowardCountyLibraries Store until it has been repaired and tested successfully.

Have to install abs reinstall often

2022-10-05

BrowardCountyLibraries won’t fully load each time. I have to eventually delete it and download it again, and then again, enter my library number.
The previous Broward county library was basic but I never saw this problem. Surely you have seen this issue during testing? Surely you can fix this? Should not have released this with this problem.

Never loads

2022-11-05

I use the library online catalog frequently. It is very frustrating that BrowardCountyLibraries never loads and when it finally loads everything is blank. BrowardCountyLibraries is completely useless. I access everything through the Broward County Library website. It would be a lot more convenient to have a working app. Please fix and make it usable.

Worthless

2022-12-07

Have attempted to load and use BrowardCountyLibraries to no avail. NEVER opens. A complete failure. I can't understand how BrowardCountyLibraries was even approved for use and fielded. As basic and clunky as the previous library app was it at least worked.

Improvement needed

2023-01-07

As the other reviewer commented, the new app doesn’t have ability to remember all my family’s library cards. Also, BrowardCountyLibraries is not notifying me that my hold is available for pickup; old app emailed a notice. I also have SMS enabled but didn’t receive text notification either. Frustrating!!

Not working at all

2023-02-08

I’m on an iPhone 6.0. Downloaded twice and it’s not working at all. Show nothing but the menu. That’s it. Keep working on it! I used the old one in a daily basis and am so excited for the new one! I’ll try again in a couple of days when maybe the kinks have been worked out.

Doesn’t work

2023-03-12

BrowardCountyLibraries never works. It takes ages to load and then when it does it’s just a blank white screen with a drop down menu in the corner that drops down nothing. My family loves the library and BrowardCountyLibraries is extremely disappointing

Cannot log in

2023-04-10

I do not understand why I can log in on my computer and iPad but not on my iPhone. I use the same sign in for all and for the last few weeks cannot use my phone for the website. Most importantly I can’t show my card.

Log out still doesn’t work

2023-05-12

SECOND REQUEST: Please fix this. Pressing the logout bar should clear the data in card number and passcode fields — it does not. Logout is only completed by backspacing through those fields. App should work better than website — it doesn’t.

Needs improvement

2023-06-12

App doesn’t load most of the time. Doesn’t offer the option to browse books by genre and age group. Also doesn’t list newest books by genre. Would also like a feature to recommend books. Would also like to be able to pay fines through app.

Family cards

2023-07-14

Needs the ability to add my families library cards to the account.

Improvement

2023-08-14

Update:
App is not functioning properly. Rarely loads and does not allow holds to be placed on books when it does load. Not functional.

—————-
Better than the old app; however, there are some features that I would have liked to carry over. The main feature I miss is the ability to register all library cards for a family in BrowardCountyLibraries to make for easy book checkout for multiple family members.

Doesn’t load

2023-09-15

Takes a long time to load and then never opens. I have to open BrowardCountyLibraries multiple times before I works

Very disappointing

2023-10-17

The old app was so much more functional. This takes forever to load. Don’t really have more benefits because it moved slowly. Can’t place anything on hold. If you have a fee you can’t see the break down I mean it’s just really taking up space at the moment.

Could be way better

2023-11-17

Could be a better app for such a great service, love borrowing books from the library, when I have a hold ready to borrow I can only do it on a computer not through BrowardCountyLibraries . Not super functional only useful to open ebooks I have in my borrowed items

Update

2023-12-19

BrowardCountyLibraries has recently been updated. Mine wasn’t working I deleted BrowardCountyLibraries and downloaded it again now it is working.

Amazing and so convenient!

2024-01-19

Love BrowardCountyLibraries! There are many books I want to read and BrowardCountyLibraries makes it so easy to look for available copies and even place them on hold. BrowardCountyLibraries also helps with keeping track of what’s checked out and due dates. 5 stars easy!!

Barely functional

2024-12-16

Very different from and not as usable as the website, which was also recently designed to its detriment. Can’t manage holds, can’t perform a basic search, and other features are missing. Freezes regularly. Whoever redesigned BrowardCountyLibraries and the website around 2019 should be packing groceries or washing dishes, not designing apps. The only thing that works consistently about it is the ability to show your library card and scan it.



Is Broward County Libraries Safe? 🤗🙏


Yes. Broward County Libraries is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 100 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for Broward County Libraries Is 33.7/100.


Is Broward County Libraries Legit? 💯


Yes. Broward County Libraries is legit, but not 100% legit to us. This conclusion was arrived at by running over 100 Broward County Libraries User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Broward County Libraries Is 49.5/100..


Is Broward County Libraries not working? 🚨


Broward County Libraries works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Broward County Libraries? Post a Review




Features

Find book recommendations and use the ISBN search to scan items on retail shelves to see if Broward County Library owns it.

Discover free library events, check library hours and addresses or find a library near you.

Experience Broward County Library anywhere and everywhere with our mobile app.

Download free eBooks, eAudiobooks, movies, music, digital magazines and more - right to your phone or tablet.

Use it to search the catalog, place holds, manage your account, pay fines and renew materials.

  Customer Service/Support
Developer:
Broward County


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