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QU-in Status

Give your customers a convenient, and hassle-free way to visit your business.
Give yourself peace of mind with a real-time look at capacity in your business.

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Common QU-in Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QU-in app on iOS and Android devices. Solve all QU-in app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QU-in iPhone Issues and Solutions

QU-in iOS app crashes, not working, errors
QU-in iOS app network issues
QU-in on iOS has black/white screen

QU-in Android App Issues and Solutions

QU-in has errors/crashing/not working
QU-in server network connectivity issues
QU-in has black screen

QU-in iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QU-in app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QU-in app crashes or not working on Iphone (iOS):

Close and restart the QU-in app on iPhone
Update QU-in app to the Latest Version for iOS
Uninstall and reinstall QU-in iPhone app
Update your iPhone to the latest iOS version

Fix QU-in on iPhone unable to connect to server/internet connection issues::

To resolve QU-in network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QU-in black/white screen (blank screen) on iPhone:

Follow the QU-in iOS app troubleshooting guide Here →

QU-in Android App Issues and Solutions

Fix QU-in not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QU-in app issues:

Force Stop the QU-in App
1. On android, goto "Settings" » click QU-in app. » click "Force Stop".

Update QU-in to the latest version on PlayStore

Clear QU-in App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QU-in app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QU-in.

Fix QU-in unable to contact server/ QU-in internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QU-in » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QU-in » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QU-in on android.

Solve QU-in black/white screens issue on Android:

Follow the QU-in android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Value Health Solutions,Inc, developers of QU-in.

36.36% Contact Match

Developer: Allen & Heath

E-Mail: [email protected]

Website: Visit QU-in Website

About this app

QU-in is a virtual human queueing solution that allows any place where people shop, visit or gather to do so in a convenient way. Give your customers a convenient, and hassle-free way to visit your business. Give yourself peace of mind with a real-time look at capacity in your business. Using QU-in, your customers will be able to wait in the comfort of their car or other places of their choice instead of standing on a long line.