Contact Stress Monitor Support

by Sharon Summers

I was very excited when I saw this ap and downloaded it. I was having problems with it from the beginning because it wasn’t recording the correct number of days or times I was logging in, so I emailed the support team and asked them to look into it for me. I also asked them if they could explain some of the recordings to me they show in their charts, as they don’t explain them in their directions. Also, in their directions, the example charts they show are different then the actual ones that are provided to us, making it even more confusing. Personally, I like the example charts better than the actual ones.
The response I received from their customer service team was basically, sorry if you’re not happy, feel free to request a refund. And that was basically it. Um... I didn’t ask for a refund. All I asked for was for them to look into my account and to explain some jargon terms to me, which they didn’t do. Instead, they tell me to go get lost? Okay, that’s what I’ll do then. I downloaded Welltory which is 100% better and tells me sooo much more than I could imagine! It’s fantastic!
In the meantime, they tried to do an update on this app and now it won’t even record; therefore, yes, I will be asking for a refund because this app isn’t working properly. It’s a shame because I am a chemo patient, with a ton of stress in my life, and this would have been a good app for me, but it led me to Welltory and I’m a happy camper now.

by Marwalk2012

I don’t understand it says it’s in the bad range like every day since I open this app. In addition it doesn’t track any of my exercise when I work out every day -but it says my workouts are zero or it has 2 of 14 days when my Apple Watch shows nine of 14 days with measurable exercise. So it’s confusing because every time I open up it says it’s in bad range like every time but then at the end of the day it says normal so I’m not sure is that an overall average of the whole day or is that one particular point in time. Even on the analytics section, it has red and no green but I’m getting seven hours of sleep and I’m working out and my heart rate is always normal. I would not recommend specifically because when it says it’s in the ‘bad” or Extreme Stredd Red range or “pay attention” It could leave people scared or make them believe they need to go to the emergency room when they may not.

by Emerson Grey

This app has consumed so much of my time that it’s been a distraction throughout my life this past year. This app will actually cause more stress in an effort to keep a consistent log because many of the tools are measured manually using their features. Pulling the Health data is more efficient. Many other health-related apps have proven that. The team even gave the UI a facelift during my year-long sub, though there’s still much left to be desired.
My advice is import the health data to avoid inconsistent measurements, because your app doesn’t provide accurate data, even after multiple attempts at using your tools. I have to run 4-5 ECG tests just to get an average reading. That’s about 5 minutes of fidgeting, observing, and scratching my head. I like many others have migrated to Welltory as a better alternative.