Contact SwissCovid

Contact SwissCovid Support

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About: SwissCovid is the official contact tracing app of Switzerland and is operated by
the Federal Office of Public Health FOPH. SwissCovid will help to contain the
new coronavirus.



How to Contact SwissCovid Customer Service/Support

SwissCovid Contact Information

Listed below are our top recommendations on how to get in contact with SwissCovid. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SwissCovid. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Federal Office of Public Health FOPH

E-Mail: [email protected]

Website: Visit SwissCovid Website








Reported Issues: 3 Comments

4.7 out of 5

By Bruce Blanco


Only three reviews so far..

God forbid this app actually works. So far, where I am located, there are crickets as far as reports are concerned. This is great I suppose but I wonder if it really works. One thing that I would suggest is for the app to gather the data to show where hot spots are. If we are still allowed to freely move about, wouldn’t it make sense to let us know where not to travel?



By Robert Huebi


Needs an Apple Watch companion app.

We are not going to be free of covid risk for a significant period of time. Many of us wearing Apple Watches don’t always carry our phone with us when out. This can be shopping, gym, pool, running, etc. The lack of an Apple Watch SwissCovid app creates a significant tracing hole with respect to the Apple Watch wearing population.



By 37.4920N122.5006W


Add date of last check

Very nice and simple app. What would be good is to add the date / time of the last time the app successfully checked for potential contacts. This would give users peace of mind that the app is working.




Have a Problem with SwissCovid? Report Issue

Leave a comment:




Why should I report an Issue with SwissCovid?

  1. Pulling issues faced by users like you is a good way to draw attention of SwissCovid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SwissCovid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SwissCovid.


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