Move Mood Status

Published by Stem4 on 2023-09-07

Move Mood is a free app to help young people manage the behaviours associated
with low mood or depression. Created for stem4, teenage mental health charity,
this clinically-led app has been co-designed with input from young people.

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Common dislikes about Move Mood app

- The difficulty level cannot be selected when creating a customized task.

- The interface is not user-friendly and works more like a website than an app.

- Users are required to set three tasks and choose a date before being able to use the app, which can be frustrating for those seeking immediate motivation.

Have a Problem with Move Mood? Report Issue

Common Move Mood Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Move Mood app on iOS and Android devices. Solve all Move Mood app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Move Mood iPhone Issues and Solutions

Move Mood iOS app crashes, not working, errors
Move Mood iOS app network issues
Move Mood on iOS has black/white screen

Move Mood Android App Issues and Solutions

Move Mood has errors/crashing/not working
Move Mood server network connectivity issues
Move Mood has black screen

Move Mood iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Move Mood app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Move Mood app crashes or not working on Iphone (iOS):

Close and restart the Move Mood app on iPhone
Update Move Mood app to the Latest Version for iOS
Uninstall and reinstall Move Mood iPhone app
Update your iPhone to the latest iOS version

Fix Move Mood on iPhone unable to connect to server/internet connection issues::

To resolve Move Mood network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Move Mood black/white screen (blank screen) on iPhone:

Follow the Move Mood iOS app troubleshooting guide Here →

Move Mood Android App Issues and Solutions

Fix Move Mood not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Move Mood app issues:

Force Stop the Move Mood App
1. On android, goto "Settings" » click Move Mood app. » click "Force Stop".

Update Move Mood to the latest version on PlayStore

Clear Move Mood App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Move Mood app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Move Mood.

Fix Move Mood unable to contact server/ Move Mood internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Move Mood » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Move Mood » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Move Mood on android.

Solve Move Mood black/white screens issue on Android:

Follow the Move Mood android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stem4, developers of Move Mood.

100% Contact Match

Developer: stem4

E-Mail: [email protected]

Website: Visit Move Mood Website

About this app

Therapy (BAT) and uses powerful, in-built analytics to measure effectiveness. MoveMood is completely anonymous and doesn’t collect any identifiable data. associated with low mood or depression. young people.