Contact DuoCards - Vocabulary Builder

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About: DuoCards is an app that will help you to learn a new language or improve your
vocabulary. Learn languages with flashcards and video language courses.


 
  2025-04-30

DuoCards Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: info@duocards.com

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3 Most reported problems 😔💔

4.8 out of 5

It’s not helpful.

2024-07-02

by Hehline

I was hoping that this app would be helpful in my quest to study French but it’s not at all. I find that it’s lacks many basic helpful features like the ability to translate a sentence into my native language so I know what I’m reading. The UI is most of the time is confusing and I’m finding that I’m stuck in some rote remembering game that isn’t contextual to anything. The gamification is silly and not of any value. I won’t be using this app properly again as it’s frustrating.

Not intuitive

2024-07-03

by Dksjff

I should have purchased just a monthly subscription to try it out first. Unfortunately, I purchased the app for a year. I’m very motivated to learn French, but this app is only frustrating me and isn’t helping me. I can’t figure out basic functionality to help me with certain features I want to use. I’ve sent in questions to the “feedback” menu and haven’t received anything helpful. I regret purchasing it.

Crashes a lot and doesn't let me access filter

2024-07-04

by Warbins

Crashes when I try to open it, crashes when I do the listening exercise, I paid for a year subscription and after a week I can't access the filter, the app suddenly thinks I don't have a subscription even though it shows that I have one. But when it's working here's what I think:

Good things:
-TTS is not bad
-when you add a word the definition auto fills in and usually a picture to go with it.
-You can filter to only listen to the cards (although you are interrupted with a matching exercise now and then)
-You can add a sample sentence that you can optionally listen to as you review your cards
-not very expensive

Needs improvement:
- you can't set a filter to show the front of the card first (you can set it to show the back)
- you can't set a filter to not make you do the matching exercises
- you can only make one deck per language
- as I've mentioned it crashes a lot and I'm having access issues currently
- no monthly subscription? I wanted to try it out and got charged for a whole year but maybe that was my mistake?


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