FaxInfo app not working? crashes or has problems?

FaxInfo Status

Last Updated on 2020-05-13 by Equipos Telemo, E.T. S.A.

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Common FaxInfo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FaxInfo app on iOS and Android devices. Solve all FaxInfo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FaxInfo iPhone Issues and Solutions

FaxInfo iOS app crashes, not working, errors
FaxInfo iOS app network issues
FaxInfo on iOS has black/white screen

FaxInfo Android App Issues and Solutions

FaxInfo has errors/crashing/not working
FaxInfo server network connectivity issues
FaxInfo has black screen

FaxInfo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FaxInfo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FaxInfo app crashes or not working on Iphone (iOS):

Close and restart the FaxInfo app on iPhone
Update FaxInfo app to the Latest Version for iOS
Uninstall and reinstall FaxInfo iPhone app
Update your iPhone to the latest iOS version

Fix FaxInfo on iPhone unable to connect to server/internet connection issues::

To resolve FaxInfo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FaxInfo black/white screen (blank screen) on iPhone:

Follow the FaxInfo iOS app troubleshooting guide Here →

FaxInfo Android App Issues and Solutions

Fix FaxInfo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FaxInfo app issues:

Force Stop the FaxInfo App
1. On android, goto "Settings" » click FaxInfo app. » click "Force Stop".

Update FaxInfo to the latest version on PlayStore

Clear FaxInfo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FaxInfo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FaxInfo.

Fix FaxInfo unable to contact server/ FaxInfo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FaxInfo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FaxInfo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FaxInfo on android.

Solve FaxInfo black/white screens issue on Android:

Follow the FaxInfo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Equipos Telemo, E.T. S.A., developers of FaxInfo.

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