Silk app not working? crashes or has problems?

Silk Status

Last Updated on 2023-02-28 by CSP Embroidery Digital UG haftungsbeschrankt

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Summary of Silk Problems 😠👌🔥

- Only available for Apple products

- Requires an airprinter to print charts

- Limited free patterns

- Designs are overpriced and grandma-y

- No option to make own pattern layout

Have a Problem with Silk: Cross Stitch Patterns? Report Issue

Common Silk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Silk app on iOS and Android devices. Solve all Silk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Silk iPhone Issues and Solutions

Silk iOS app crashes, not working, errors
Silk iOS app network issues
Silk on iOS has black/white screen

Silk Android App Issues and Solutions

Silk has errors/crashing/not working
Silk server network connectivity issues
Silk has black screen

Silk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Silk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Silk app crashes or not working on Iphone (iOS):

Close and restart the Silk app on iPhone
Update Silk app to the Latest Version for iOS
Uninstall and reinstall Silk iPhone app
Update your iPhone to the latest iOS version

Fix Silk on iPhone unable to connect to server/internet connection issues::

To resolve Silk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Silk black/white screen (blank screen) on iPhone:

Follow the Silk iOS app troubleshooting guide Here →

Silk Android App Issues and Solutions

Fix Silk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Silk app issues:

Force Stop the Silk App
1. On android, goto "Settings" » click Silk app. » click "Force Stop".

Update Silk to the latest version on PlayStore

Clear Silk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Silk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Silk.

Fix Silk unable to contact server/ Silk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Silk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Silk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Silk on android.

Solve Silk black/white screens issue on Android:

Follow the Silk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CSP Embroidery Digital UG haftungsbeschrankt, developers of Silk.

Verified email

Contact e-Mail: [email protected]

About this app

Whether you are beginner seeking inspiration and help on what to stitch next or you are a pro at cross stitching who needs to explore new designs, the this app app is here to help you in countless ways. We know just how much embroidery art means to you and we are here to help you by providing an amazing reserve of traditional, delicate cross stitching patterns. Step foot into a world of endless creativity, breathtaking cross stitching art, useful resources and more with this exciting app dedicated to cross stitching enthusiasts. Seek new creative inspiration, counter your art block and be your best creative self with the help of this amazing cross stitching app. Are you looking for new cross stitch designs to express your creativity? this app – Cross Stitch Patterns app is here for you. No need to waste your time watching long tutorials to find new patterns for cross stitching. Are you getting bored of the pattern monotony in your cross stitching routine? Are you ready to cross stitch and express your creativity? Make things simpler, easier and more exciting with Silk. Download and use this app – Cross Stitch Patterns today!