Contact SNCB NMBS Support
Company Name: NMBS / SNCB
About: Almost a million travellers use the SNCB app every month. The official SNCB app
gives you an overview of how you can easily and quickly plan your train journeys
in Belgium.
SNCB NMBS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NMBS / SNCB
Verified email ✔✔
E-Mail: newapp@sncb.be
Website: 🌍 Visit SNCB Website
Developer: SNCB / NMBS
2 Most reported problems 😔💔
new version is broken
by Sesamme
The last version is broken - the home screen cannot be scrolled. I am onan older iPhone and my screen doesn’t fit all the elements. As a result I cannot quickly choose favorite locations. It is slso lagging when typing a location name in the search box. The ticket also never fully fits the screen - impossibld to make a full screenshot.
Poorly designed
by Kirdetzoff
The user interface makes it complicated to plan a trip between two destinations. It’s hardly readable when you need to change 🚊 and get a 🚃 or 🚌. I tried it on both iPhone and iPad, it looked even worse on the latter.
Have a Problem with SNCB/NMBS: Timetable & tickets? Report Issue
Why should I report an Issue with SNCB/NMBS: Timetable & tickets?
- Pulling issues faced by users like you is a good way to draw attention of SNCB/NMBS: Timetable & tickets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SNCB/NMBS: Timetable & tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SNCB/NMBS: Timetable & tickets.
