Contact Amber iX

Contact Amber iX Support


Company Name:

About: Welcome to the most Secure Smart Personal Cloud ever. Protect all of your
photos, videos & digital documents on your Amber unit and access them from any
device, anywhere.


 
  2025-10-28

Amber iX Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Amber iX Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LatticeWork Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Amber iX Website

Privacy Policy: https://latticeworkinc.s3.us-west-2.amazonaws.com/privacy-multi-language/privacy.html

Developer: LatticeWork, Inc.





Can I trust Amber iX app?

Protect your data and wallet. We investigate the developer's website (Myamberlife.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.4 out of 5

Please fix the music player issue.

2025-03-24

by SGumtya

I have saved several songs in Amberx , and they can be played in my mobile . The problem is if the mob screen gets locked, it’s not going to the next song. I hope the team will soon fix the issue . Right now I need to turn off my mobile screen lock when I am listening to music.

Suggested: the software should detect the common media file extension and open the media player. It will be great if it can show the image tagged to the music like Apple Music.

Privacy Last

2025-03-25

by Rolltideguy77

When I bought an Amber I thought I had finally found a product/company that was genuinely private and wasn’t just marketing hype. Sadly this is just another “privacy first” sham. Sure the app says they don’t collect data, but when it comes to the physical Amber unit and your cloud based data go read the company’s privacy policy and watch your hopes for true privacy fade away just like all the money you just spent on purchasing it. I had high hopes for this one, but buyer beware the marketing hype.

Updating app cause slow upload speed

2025-03-26

by EikcJ312

I connected with cable and the speed is very slow after I updated the app. It was fast and convenient but now it is not efficient and helpful.




Have a Problem with Amber iX? Report Issue




Why should I report an Issue with Amber iX?

  1. Pulling issues faced by users like you is a good way to draw attention of Amber iX to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Amber iX customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amber iX.


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