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i called Wonder for a food delivert on 10/25/2025. Iwas trxted that the order had arrived and it was not at the door.I then put in a second order with Wonder. They texted me that it had arrived but on order was outside my door, I want a refund for both missing orders.

I am thoroughly confused, disappointed, and frustrated by dealing with your company. I originally put the app on my phone probably a month and a half or so ago. The card I received entitled me to two free meals up to $20. I got the first meal and wasn’t pleased with it and wrote a review. Based on the review I was given a $20 credit and three dollars for providing a review. I didn’t realize that I had to get the second meal within a certain time. And furthermore, I had no idea that my credit would expire for both the $20 and the three dollars for providing the review Then I received an email fairly recently for 40% off two meals within 30 days of receiving the email. I’m not a person who orders online so I physically went to the location nearest to me and try to pull up the email but it wouldn’t load while I was there. That’s also when I discovered that , The credit had also expired ., and, that I couldn’t get the second free meal from when I first signed up. Someone at the location was kind enough to show me that there was a text function which I tried to use multiple times, but it wasn’t working when I access it from the app. . I tried to retype my text 10 times before I gave up and just looked online to see if there was a way of communicating with you. Ultimately I left with no dinner. I’m 74 and my night vision is poor and I want walking home in the dark with no dinner. I think you’re just not gear to somebody like me. I think you’re geared towards millennials and don’t really care about people that are not quite as tech oriented. I honestly don’t know if an expiration date was mentioned when I received the $20 credit or the three dollar credit. Exploring the app this evening. I see that the credits are mentioned and that they had an expiration date, but I wasn’t aware of that before hand or I would’ve use them. Why do you have such short expiration credits? What about that is to your advantage? so I repeat I’m frustrated irritated confused and don’t find your whole system to be user-friendly. I’ve turned quite a few of my neighbors and friends onto Wonder and I’ve lived in this neighborhood for close to 33 years so a lot of people know me. I don’t think this is a way to go about, your process, but obviously obviously that’s up to you Thank you