Contact West Academic Audio Support
Company Name: West Academic
About: The West Academic Audio app provides offline access to audio content and audio
lectures available through your subscription to West Academic Study Aids. Sign
in to the app using your West Academic username and password.
West Academic Audio Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit West Academic Audio Website
Privacy Policy: https://home.westacademic.com/privacy
Developer: West Academic
3 Most reported problems 😔💔
Issues and No Support
by Cashway1
I’ve been using this app for three years. Recently, two tracks refused to download. I contacted support and they told me to delete the app and reinstall it. I did that, and now the app says Incorrect Password and won’t let me log in. I can log in on a browser, so I know the issue isn’t correct. I replied to support again and have gotten no response. I wish I had not listened to the initial support, because being able to access my entire library minus two tracks is preferable to not being able to log in and access anything at all.
Extremely unprofessional
by MurderNote
I’ve been using the app for two years. Out of nowhere access to audio material is gone. It now populates with my eBooks instead. Customer support offers no solutions besides, 1) making me prove I’m not crazy and, 2) telling me to try signing in & out and uninstall/reinstall. After this, they ghosted me. This is extremely unprofessional. Next steps is to report it to my school so that they can address it.
Issues Left and Right
by 73338
This app has tons of issues. Not the least of which is the fact that it won’t download or play anything. Awful app. Another horrendous product brought to you by the lazy team at West.
Have a Problem with West Academic Audio? Report Issue
Why should I report an Issue with West Academic Audio?
- Pulling issues faced by users like you is a good way to draw attention of West Academic Audio to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a West Academic Audio customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using West Academic Audio.
