eSanté BFC app not working? crashes or has problems?

eSanté BFC Status

Last Updated on 2020-03-20 by CH Chalon sur Saone William Morey

I have a problem with eSanté BFC

Are you having issues? Select the issue you are having below and provide feedback to eSanté BFC.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with eSanté BFC? Report Issue

Common eSanté BFC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eSanté BFC app on iOS and Android devices. Solve all eSanté BFC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eSanté BFC iPhone Issues and Solutions

eSanté BFC iOS app crashes, not working, errors
eSanté BFC iOS app network issues
eSanté BFC on iOS has black/white screen

eSanté BFC Android App Issues and Solutions

eSanté BFC has errors/crashing/not working
eSanté BFC server network connectivity issues
eSanté BFC has black screen

eSanté BFC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eSanté BFC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eSanté BFC app crashes or not working on Iphone (iOS):

Close and restart the eSanté BFC app on iPhone
Update eSanté BFC app to the Latest Version for iOS
Uninstall and reinstall eSanté BFC iPhone app
Update your iPhone to the latest iOS version

Fix eSanté BFC on iPhone unable to connect to server/internet connection issues::

To resolve eSanté BFC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eSanté BFC black/white screen (blank screen) on iPhone:

Follow the eSanté BFC iOS app troubleshooting guide Here →

eSanté BFC Android App Issues and Solutions

Fix eSanté BFC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eSanté BFC app issues:

Force Stop the eSanté BFC App
1. On android, goto "Settings" » click eSanté BFC app. » click "Force Stop".

Update eSanté BFC to the latest version on PlayStore

Clear eSanté BFC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eSanté BFC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eSanté BFC.

Fix eSanté BFC unable to contact server/ eSanté BFC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eSanté BFC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eSanté BFC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eSanté BFC on android.

Solve eSanté BFC black/white screens issue on Android:

Follow the eSanté BFC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CH Chalon sur Saone William Morey, developers of eSanté BFC.

About this app

Cette application n'est accessible qu'aux patients qui ont été inclus dans un télésuivi par un professionnel de santé utilisant la plate-forme. L'application est mise à disposition par le GRADeS Bourgogne-Franche-Comté dans le cadre de la prise en charge par télésuivi de patients. Cette application est gratuite pour les patients qui en bénéficient.