MatheX Status

Last Updated on 2021-04-07 by Stefan Neuber

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Common MatheX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MatheX app on iOS and Android devices. Solve all MatheX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MatheX iPhone Issues and Solutions

MatheX iOS app crashes, not working, errors
MatheX iOS app network issues
MatheX on iOS has black/white screen

MatheX Android App Issues and Solutions

MatheX has errors/crashing/not working
MatheX server network connectivity issues
MatheX has black screen

MatheX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MatheX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MatheX app crashes or not working on Iphone (iOS):

Close and restart the MatheX app on iPhone
Update MatheX app to the Latest Version for iOS
Uninstall and reinstall MatheX iPhone app
Update your iPhone to the latest iOS version

Fix MatheX on iPhone unable to connect to server/internet connection issues::

To resolve MatheX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MatheX black/white screen (blank screen) on iPhone:

Follow the MatheX iOS app troubleshooting guide Here →

MatheX Android App Issues and Solutions

Fix MatheX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MatheX app issues:

Force Stop the MatheX App
1. On android, goto "Settings" » click MatheX app. » click "Force Stop".

Update MatheX to the latest version on PlayStore

Clear MatheX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MatheX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MatheX.

Fix MatheX unable to contact server/ MatheX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MatheX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MatheX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MatheX on android.

Solve MatheX black/white screens issue on Android:

Follow the MatheX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stefan Neuber, developers of MatheX.

About this app

It has successfully competed in various competitions including the German national science fair called "Jugend forscht", the German business plan competitions "Startup Teens" and "Jugend gründet". Its speech based training enables an exceptionally intuitive and motivating learning experience and advanced algorithms adapt the problems specifically to you - and the better you get the harder they will become. The exercises are based on cutting-edge research and with its state of the art design MatheX looks phenomenal. Get ready for the award-winning and probably most innovative way to practice math in the world. It has also won the future 2020 competition and was awarded "App of the Week" by lerninstitut. at. So download MatheX now and get ready to be amazed - but remember to also answer the math problems!