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About: State-of-the-art fitness application designed to push you to your best
self. Ochsner Fitness Center uses the Health app that is pre-installed on your
iPhone to sync nutrients and workouts data.



FITT Lab Powered Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit FITT Lab Powered Website

Privacy Policy: https://ofc-hh.smarthealthclubs.com/privacy-policy.php

Developer: Smart Health Clubs







3 Most reported problems 😔💔

4.9 out of 5

Error occurred at server

2025-03-21

by Bebo2213

I’ve been getting “error occurred at server “ for 5 days now. I have deleted the app and downloaded again. I’ve tried to sign in or even create a new profile and I get the same error. My phone is updated , my WiFi is working , all the apps on my phone work but not this one and no one can help me. This app is especially needed since class size is limited at the gym due to the pandemic.

Confusing and obscure

2025-03-22

by Adchjk

Buttons you are supposed to use that are grayed out that in any other app means they are unavailable. Date settings that require you change the year first unlike the way you normally do a date. Then two obviously purchased fake 5 star referrals. What a piece.

Gym Hours?

2025-03-23

by Rockefoe

Unless I’m crazy, I can’t find the open and/or staffed hours of any of the gyms in this app which is pretty lacking. Heritage plaza may be 24 hours but the pool is only open when it’s staffed, so would be nice to have in the app to refer to. Similarly lacking are the phone numbers.




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Why should I report an Issue with FITT Lab Powered by Ochsner?

  1. Pulling issues faced by users like you is a good way to draw attention of FITT Lab Powered by Ochsner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FITT Lab Powered by Ochsner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FITT Lab Powered by Ochsner.


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