Contact Adventure Lab®

Contact Adventure Lab Support


Company Name:

About: GEOCACHING is a real-world outdoor treasure hunting game played by millions of people worldwide.

Headquarters: Seattle, Washington, United States.



Adventure Lab Customer Service 👿🤬😡😠💢😤

Adventure Lab® Contact Information

Listed below are our top recommendations on how to get in contact with Adventure Lab®. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Adventure Lab®. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Groundspeak Inc.



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Get Pricing Info for Geocaching
Contact Geocaching! Or Contact Support
Need help using Geocaching? Try their Help Center now!
Geocaching in the News!


Social Support and Contacts

Geocaching on Facebook!
Geocaching on Twitter!
Geocaching on LinkedIn!



Privacy & Terms:

https://labs.geocaching.com/learn




Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Infuriating at times

2022-05-05

by Todtsozktz

As the only option to do lab caches these days, had no choice but to deal with this app. At its best, the graphics were good (much nicer than the Wherigo app.) But had lots of difficulties on an iPhone X. Sometimes the app wouldn’t start (just showing a blank orange screen) and had to re-install the app several times. Once it is working, several annoying issues. 1) when you are at a location (blue dot and orange dot are on top of each other), I could not click on orange dot. 2) after correctly answering a lab cache question, a pop up asks if you want to review the journal-this is a wasted question since you have no other option. I have zero interest in reviewing the journal and rather it default to the map to avoid needless clicks. 3) I tend to turn off location services unless absolutely necessary. When I started the app the next day, it assumes I am at coords N 0 W 0 off the coast of Africa and the list is way too long to find the series of interest. Instead, the app should remember where I was last at or at least give me list of the series that are in-progress or completed.

Not happy:(

2022-05-12

by The Wizard Of OC

Not a fan! It was an hour drive to my first lab adventure...never completed it. The first two of five points went perfectly well. But then I wasn’t able to access the question/answer when I arrived at the other sites. Maps took me to each but when I arrived, it indicated I was a mile or more away yet. The question/answer wouldn’t open cuz it needed me to be closer...even though I was there! I grumbled all the way on my hour drive home. Grrr!

Yellow Springs: Hidden Gem

2022-05-19

by Willowanne2021

What a great little town. I am teaching my Dad about geocaching and he is enjoying it. He isn’t very mobile so I park where he can watch me search if needed and then take pictures to show him. We enjoyed this cache but it was a bit challenging when trying to enter the answers.

1. The Legend of HA HA Pizza - I tried to enter the business name but it kept saying incorrect answers . I began to think that maybe the original business had closed but was persistent. The first name of the business on the sign ends in “ ‘s “ but I had to enter it as “ es “ in the app and then it worked!

2. Meditation - This hint showed a picture of a mural that the mural with the answer was supposed to be next to. Unfortunately, the mural that was given as a hint is now gone but again with persistence and help from a person who works nearby we found the mural with the fairies and was able to answer the question. I tried to enter the numeric number but it wanted it spelled out.

3. The Epic Book Shop - We easily found the mural but it appears that the Book Shop is now closed and now may be a vegan eatery? To answer you need to spell out the number alphabetically and then good to go.

4. A Mother’s Love - Love this mural and the answer with the next door business name was not an issue.

Thanks for showing us these little gems of the town. We enjoyed it very much.


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