Contact Adventure Lab®

Contact Adventure Lab Support

Published by on 2024-01-24

About: Explore the world around you in a whole new way with Geocaching Adventure Lab®
outdoor scavenger hunts! Community-generated scavenger hunts let you uncover
hidden gems, learn local trivia, discover landmarks, and everyday treasures
through an interactive, outdoor, and contactless experience. Each Adventure is
created by another Adventurer and shares a special location, story, challenge,
or educational experience.



How to Contact Adventure Lab Customer Service/Support

Adventure Lab® Contact Information

Listed below are our top recommendations on how to get in contact with Adventure Lab®. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Adventure Lab®. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Groundspeak Inc.



100% Contact Match

Developer: Groundspeak Inc.

E-Mail: [email protected]

Website: Visit Adventure Lab Website



More Matches

Get Pricing Info for Geocaching
Contact Geocaching! Or Contact Support
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Privacy & Terms:

https://labs.geocaching.com/learn




Reported Issues: 3 Comments

4.8 out of 5

By todtsozktz


Infuriating at times

As the only option to do lab caches these days, had no choice but to deal with this app. At its best, the graphics were good (much nicer than the Wherigo app.) But had lots of difficulties on an iPhone X. Sometimes the app wouldn’t start (just showing a blank orange screen) and had to re-install the app several times. Once it is working, several annoying issues. 1) when you are at a location (blue dot and orange dot are on top of each other), I could not click on orange dot. 2) after correctly answering a lab cache question, a pop up asks if you want to review the journal-this is a wasted question since you have no other option. I have zero interest in reviewing the journal and rather it default to the map to avoid needless clicks. 3) I tend to turn off location services unless absolutely necessary. When I started the app the next day, it assumes I am at coords N 0 W 0 off the coast of Africa and the list is way too long to find the series of interest. Instead, the app should remember where I was last at or at least give me list of the series that are in-progress or completed.



By the wizard of OC


Not happy:(

Not a fan! It was an hour drive to my first lab adventure...never completed it. The first two of five points went perfectly well. But then I wasn’t able to access the question/answer when I arrived at the other sites. Maps took me to each but when I arrived, it indicated I was a mile or more away yet. The question/answer wouldn’t open cuz it needed me to be closer...even though I was there! I grumbled all the way on my hour drive home. Grrr!



By willowanne2021


Yellow Springs: Hidden Gem

What a great little town. I am teaching my Dad about geocaching and he is enjoying it. He isn’t very mobile so I park where he can watch me search if needed and then take pictures to show him. We enjoyed this cache but it was a bit challenging when trying to enter the answers. 1. The Legend of HA HA Pizza - I tried to enter the business name but it kept saying incorrect answers . I began to think that maybe the original business had closed but was persistent. The first name of the business on the sign ends in “ ‘s “ but I had to enter it as “ es “ in the app and then it worked! 2. Meditation - This hint showed a picture of a mural that the mural with the answer was supposed to be next to. Unfortunately, the mural that was given as a hint is now gone but again with persistence and help from a person who works nearby we found the mural with the fairies and was able to answer the question. I tried to enter the numeric number but it wanted it spelled out. 3. The Epic Book Shop - We easily found the mural but it appears that the Book Shop is now closed and now may be a vegan eatery? To answer you need to spell out the number alphabetically and then good to go. 4. A Mother’s Love - Love this mural and the answer with the next door business name was not an issue. Thanks for showing us these little gems of the town. We enjoyed it very much.




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Adventure Lab® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Adventure Lab®.


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