Contact Muse — canvas for ideas

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About: Dive into big ideas with Muse: flexible boards for notetaking, whiteboarding,
and connecting the dots. For iPad & Mac, with local-first sync between your
devices.


 
  2024-11-26

Muse canvas Customer Service 👿🤬😡😠💢😤

Muse — canvas for ideas Contact Information

Listed below are our top recommendations on how to get in contact with Muse — canvas for ideas. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Muse — canvas for ideas. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Muse Software, Inc.



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://museapp.com/privacy

https://museapp.com/terms




Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Neat, but sub apps are such a turn off

2022-04-30

by Stastro

Rant here. I’m getting increasingly frustrated with this trend of subscription based apps. While it’s cheap on its own, the price racks up VERY quickly when you download a bunch of apps that require this subscription based model. There’s like, ten apps I really like that forces this on you, which already makes the monthly price $25-$50 for such basic apps that most people don’t use on a daily basis. We criticize Adobe for it, I don’t see why iOS apps shouldn’t be either. I’d rather pay for it once, like max $30, than be locked into a service that I don’t even use all the time. Extremely bummed by this, I want to be able to OWN the products I love to use time to time and not be forced to use it all the time to make the price somewhat worth it. This app is quite perfect for my job time to time, but there’s no way I’d use it ALL THE TIME. The sub model for this app is so overpriced for what it is. I wish I could just...buy this once. Why can’t more apps be like Procreate, buy once and done?

Doesn’t work for iPhone

2022-05-07

by Craig_847

When installed on my phone the only option is to type some text and “send to muse” which logs the text written. I tried every input I could and couldn’t get anything else to happen. No creating new boards from swiping, nowhere to login … nothing.

I had my roomate install the app on his phone to ensure it wasn’t something wrong with my phone and he experienced the same thing. I have no clue what’s going on with this app.

If this is an iPad exclusive app it shouldn’t be listed as iPhone compatible and mention IOS compatibility on the developer website.

The price is wrong

2022-05-14

by Cpcowart

This app is beautiful and amazing. I want to give you some money... but I don't want to give you $100 up front, and I definitely don't want to have to give you $100 next year to keep using it.

I'd consider a one-time purchase of up to $50 (but I'd hesitate beyond $25).

It seems you think your product is comparable to Dropbox or Evernote, but you're not running a large scale cloud service. Subscriptions make sense for them -- they have an operational cost to keep my data retrievable.

You use my iCloud account that I pay separately for and run locally on the iPad that I own. You don't run a service. You shouldn't structure your pricing as a subscription. That's just greedy. While some people will pay (and plenty will auto renew next year), I would bet you're leaving a ton of money on the table by having such outrageous terms.

If I were to begrudgingly accept a subscription, it couldn't be more than about about $30/year (preferably with a monthly option to explore for a few months without a long-term commitment).


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