Contact Solitaire Cruise Tripeaks Game Support

by Pfunkin77

I started playing this game and I really like it! I got offered through the game to purchase a package of coins through the “piggy bank” I completed the purchase yet it never showed on my profile. I restarted the app and still no site of my purchase and the limited offer still showed as offered as though I never made the purchase. I looked at my receipt and sure enough the purchase went through to the game and developer, went on the app still no purchase then decided to seek support from the developer and that was anything but easy! I got some yahoo who sent me an auto response asking me for a screen shot of my purchase which would be easy if this hadn’t happened 3 days before and took 2 days to get any response from the “support” I sent him my screen shot of the receipt and then got a response back that made me wonder if this was a reputable game at all!! The support rep sent me a message that stated the company does not offer the purchase I showed him or have the option only purchasing a “piggy bank golden ticket” and to submit more personal information to get a refund! That is when I came here to let Apple and others know! Such a crock of poo to ask for all my personal info to issue me a refund for $4.99!!!

by Maiai777

This game comes up as Solitaire Fish and I was invited to play this app through Solitaire Cruise!! The app shows if you play continuously it will give you a cash payout via PAYPAL. THIS IS A SCAM!!! Promoted by and affiliated with Solitaire Cruise. I have won up to 4 PayPal cards and have been PAID NOTHING!!!! The developers obviously get paid for ad views and promise payment on the basis of lies!!! These people are SCAMMERS!!!! Yes you responded, but as I said the app Solitaire Oceans Treasure can’t be pulled up, it apparently is under another name but like I said I was offered to download it and participate in it from YOUR SITE! You know who advertises on your site correct? It said it was a special offer from Solitaire Cruise! Now you want to claim no affiliation so why let them use your name? The deceiving to get ad views is so annoying!!!

Interesting…. Ever since I wrote this complaint to you I keep getting random back to back notifications. Interesting how your company allows them to advertise on your app, but They can’t be located at all in the App Store so it must be under something else, but I complain here and get back to back notifications whereas I haven’t gotten any before. Stop scamming people please.

by Nev702

I love this game. I’ve been playing for months now . But now I feel like I’m going to delete it . They are making it to hard to get coins . I loved it because it was a game I didn’t have to spend money on it . I literally play everyday. It use to be that every 45 minutes you can get coins . Those coins will allow you to play one game. But I haven’t got those coins all day . It’s been like that all week. I checked before I went to dinner. It said 15 minutes to get coins . Came back and it still says 15 minutes. So haven’t been able to play all day really all week. Then you use to be able to watch ads . Each add was 1000 coins . I haven’t been able to do that for a couple weeks. I don’t know if they aren’t doing it anymore or what . But if they aren’t it’s definitely not worth the download. I did try to contact support. But haven’t heard anything. Very frustrated . If those things could be fixed it’s a great came . I got so far I would like to keep going. But I have no coins so it is what it is . Update just went back on to check for free coins and it says 37 minutes for free coins smh