Contact Cash Hoard Casino Slots Games Support

by Texasjayme

UPDATE: I received yet another generic response from this game developer. We’re sorry , blah blah blah. Still no answer for the problem we are ALL having. I will be deleting this game and wish all of you the best in getting resolution, much less an actual human being replying. After going through multiple reviews it appears we are ALL experiencing the same issues, yet there is no resolution from their customer service. ZERO. This game CONTINUALLY freezes up when you win free games/spins. Every single time I’ve won free spins it’s been a nightmare to actually get them. You have to exit the game and go back in to try to claim them. I had over $23,000,000 in wins and the game froze and I lost all my coins. I reached out to customer support and was told there is no issue. Play at your own risk but they have NOT fixed the bugs nor does it spear that they intend to. By far the WORST customer service I’ve ever encountered.

by Kariliegh

I’ve played this game for over a year and it has always been my absolute favorite slot game… until this week. The most recent update completely changed the game and pretty much made me unwilling to play anymore, which is unfortunate considering how much money I spend to play on it monthly. When I went to sleep a few nights ago my max bet was 6.25 billion… woke up the next morning and my game had updated and max bet now 54 billion. What the heck??? Why the HUGE jump. After playing quite a few spins on quite a few different games I realized it’s now extremely hard to get any good wins as well. Pretty much went through all of my saved coins without even a high bet. Extremely disappointed and dissatisfied with this unweeded change. Don’t fix something that isn’t broken.

by Orgbd

I played this game for a year getting to level 1,000 which takes hundreds of hours of play. I started making in app purchases in the neighborhood of $15-$20 per month. As the game complexity increased, the app started to crash. I’m on a new iPad. Paid and natural rewards have a time limit and as you rush to claim the reward the app will crash forgetting that you claimed the reward. Support responded at first then ghosted me after the resolution they offered was penny’s on the dollar spent. I have pictures, I don’t care if they respond to this accurate negative review, this Chinese company took my money and bailed. Don’t get hooked on this game and make in app purchases. Play for free and if you run out of coins, delete and reinstall this or another app…