Planner app not working? crashes or has problems?

Planner Status

Published by Carolin Svensson on 2024-04-01

Are you tired of missing villager birthdays, going online to look up stuff, or
do you need a place to write down your daily tasks? Then this is the app for
you! With this Nook Phone companion app you can keep track of and plan out
your daily island life! [Features] - Light/Dark mode - Customisable interface
with wallpapers for the home screen - Time traveller friendly (custom date and
time support) - Multiple Island support.

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Common Planner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Planner app on iOS and Android devices. Solve all Planner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Planner iPhone Issues and Solutions

Planner iOS app crashes, not working, errors
Planner iOS app network issues
Planner on iOS has black/white screen

Planner Android App Issues and Solutions

Planner has errors/crashing/not working
Planner server network connectivity issues
Planner has black screen

Planner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Planner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Planner app crashes or not working on Iphone (iOS):

Close and restart the Planner app on iPhone
Update Planner app to the Latest Version for iOS
Uninstall and reinstall Planner iPhone app
Update your iPhone to the latest iOS version

Fix Planner on iPhone unable to connect to server/internet connection issues::

To resolve Planner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Planner black/white screen (blank screen) on iPhone:

Follow the Planner iOS app troubleshooting guide Here →

Planner Android App Issues and Solutions

Fix Planner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Planner app issues:

Force Stop the Planner App
1. On android, goto "Settings" » click Planner app. » click "Force Stop".

Update Planner to the latest version on PlayStore

Clear Planner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Planner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Planner.

Fix Planner unable to contact server/ Planner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Planner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Planner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Planner on android.

Solve Planner black/white screens issue on Android:

Follow the Planner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carolin Svensson, developers of Planner.

100% Contact Match

Developer: C Svensson

E-Mail: [email protected]

Website: Visit Planner Website

100% Contact Match

Developer: C Svensson

E-Mail: [email protected]

Website: Visit C Svensson Website

About this app

With this Nook Phone companion app you can keep track of and plan out your daily island life! - Almost completely offline! (you only need internet for playing K. K. If you have any problems, feedback or suggestions, don't hesitate to send an email, poke me on Twitter @CSvenssonApps or contact me on Discord! this app for AC: NH is a third party app. Are you tired of missing villager birthdays, going online to look up stuff, or do you need a place to write down your daily tasks? The developer of this software is not affiliated with Nintendo Co. Ltd. in any way.