DNS Changer Status

Last Updated on 2023-04-06 by Surfshark

I have a problem with DNS Changer

Are you having issues? Select the issue you are having below and provide feedback to DNS Changer.

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⚠️ Most reported problems ⚠️

Not working

75.0%

Connection

25.0%

24 hour clock ⏰

- Need to be connected to the VPN for the DNS to work

- Pop ups to purchase SurfShark even though already using it and paying for it

- Stalled internet connection

- Blocked from using the internet

Common DNS Changer Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DNS Changer network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DNS Changer App
1. On android, goto Settings » DNS Changer » click [Force Stop]

Clear DNS Changer App Cache and Data:
1. On android, goto Settings » Apps » DNS Changer » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DNS Changer.

On android, goto Settings » Apps or Manage Apps tab.
Click DNS Changer » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DNS Changer » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DNS Changer

E-Mail: support@surfshark.com

Website: 🌍 Visit DNS Changer Website

Privacy Policy: https://surfshark.com/trustdns-privacy-policy

Developer: Surfshark B.V.

Feb 15, 2025, 02:51 PM
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