image.canon Reviews

by Brandon Maline

Wow. I’ve only had my WiFi camera for about 3 years now, and loved the web features to have them download for my computer. Now this unnecessary new service has cut off my camera when it’s only 1 model behind. What a waste now to have a WiFi camera that I can’t even upload my images anymore to canon gateway or even google drive. Disappointed. There was no reason to 1) create a new service that doesn’t work as smoothly and 2) cut off WiFi enabled cameras for them to be useless now.

by Acuritis

I wanted to send my colleagues a 1 minute take from a project.

First, I had to upload ALL images and videos on my camera because I’m not allowed to select which images I want upload. This took hours.

Then I had to DOWNLOAD every single take because video playback isn’t supported in imagecanon nor on the website and I couldn’t tell which was the take I wanted without rewatching the clips on the camera and trying to match the file names. What a joke.

by X- Canon Lover

Loved my camera & the old app transferring all photos to my iPad easily. I have worked this new app for over an hour & am now giving up . I will find another way to transfer photos to my iPad. The transfer method is vital to my use of my Canon camera. Hate this & due to the over 2 week wait for transfer ability & now still cannot do it (my camera is becoming useless). I actually would give it 0 since I can’t use it

by TrueReviewer02

I was really excited when Canon announced this service, but when I downloaded imagecanon , I can't sign in. I'm using my Canon ID, but it says my email or password are wrong. That's impossible, because I can sign into the Canon website fine with the same email/password.
The same thing happens when I try to sign in on my computer.
Please fix this problem so I can get to use this! I was really hopeful about it!

by Witty Maven

I can’t even get into imagecanon to use it! But from reading the other reviews (which some are over 2 years old) it sounds hellish; how can this be this terrible for this long without any acknowledgement or updates from Canon?They need to bring back the old app and address these issues asap!

by JBizzle126

If this worked as advertised it’d be amazing. However, it took over an hour to move 60 photos (RAW). Then it did not sync with my Google Drive nor did it add them to my Mac. I set it up correctly, it just doesn’t work fast enough or reliably enough. For now, I will use my dongle but I really hope they can figure out how to do this correctly.

by Whitley Jade

This is a nightmare! Why on earth would you not allow us to continue to choose specifically which photos we can transfer over? 1200 photos on my camera, only need about 100- no computer access at the moment- so sure, let me sit here for 8 hours while I wait for all 1200 to load! What an absolutely idiotic creation. I am SO disappointed and now having to look into other camera brands because this is such a colossal waste of time. Also delighted to find out that in wasting hours of my life I’ll never get back, I find out that they have a whopping 30 days before they get wiped off?! You want me to waste my time loading hundreds to even thousands of photos I don’t necessarily need, and then once I FINALLY get them up, they have an expiration date, so I get to do it all over again?!?! I’m sorry to whine to other users who are reading this, but I am FURIOUS about this change and I’m sure you all are, too. Get it together, Canon and actually LISTEN to your customers!

by Why Do Companies Do This

I just downloaded imagecanon to transfer some pictures I took yesterday. All I wanted to do was transfer just those images over to send to my sister, but no. I have to upload ALL my photos to access the 10 I want. You can’t select the photos you want, like you use to be able too, so now I have to upload over 2000 pictures to access the ones I want. Forget that. What’s the point of a WiFi camera when you’re not able to do with it what you want like the old app allowed. Upload what I want, when I wanted it and share how I deem fit. Whoever had the idea of getting rid of the old app for this one, apparently must never use an actual camera and just their phone, because that’s how imagecanon is pretty much set up to run like

by Clickn0

Won’t let you connect to Wi-Fi with camera have to go through PC.

This makes this Camera and and software worthless. Can’t do a dam thing on the fly or out in the field. To me no allowing you to connect to Wi-Fi to view or send pictures is makes this camera almost worthless and they make you buy a special cable. It’s like there trying to keep from sharing your pictures. This what you should expect form a big greedy corporation that just wants to steal from its customers. No customer and service no help. No number to call. Not even a chat bot that can help.

by Nayaonthebeat_

After finally getting settled with the old canonconnect app, now HAVING to download this one only for it NOT work is highly frustrating. After I created an ID (which I didn’t even know I needed) it won’t even let me for longer than 10 seconds because it kicks me out? I don’t have an HDMI cord available and so I cannot connect my computer to my camera. So literally I won’t even be able to transfer/download any of my photos. Very frustrating!

by Salem.007

So first, I like that it transfers directly to google drive. That’s where I put my photos anyways. But I have ZERO CONTROL over which photos ... I switched this on halfway through an upload and it only moved the photos from then on. I want to initiate a re-transfer but you have no controls over this. The resolution is cut in half, and you have no control over changing this. The photos all dump to one giant folder on Drive and, you guessed it, you have no control over this. The old app worked fine. I’m so upset with this new one.

by The Vampiric One

Hopefully some of these issues will be resolved quickly. Can no longer share photo album links. Try deleting photos, can only do one at a time and you have to scroll through all your newer photos each time you delete one picture. So disappointed, loved the old platform. I bought my canon camera because I loved that I could wirelessly download the pictures directly onto the Canon site. With this horrible “upgrade” it has made that feature unusable.

by Huthbot

Beta version of a product very few people requested. This is not a gopro we aren’t looking for everything to be accesible by phone. I don’t have WiFi all the time and the ports in the camera are malfunctioning and now I have hundreds of inaccessible photos on my SDcard until I can track down a card reader cause imagecanon doesn’t work! Make a driver that allows direct uploads to your computer with a preview mode so we can delete what is unnecessary without uploading everything.

by Netflix Bugs!!!

In retrospect I wish I had just pulled out my iPhone and taking pictures and videos, but I wanted to use my canon EOS are five for the best pictures and video quality and yet now I cannot even Upload or download them properly. This is by far the worst app I have used in the last 10 years. You can also tell by the lack of updates of imagecanon how Canon really doesn’t care about its users.

by Bullfinch59

I needed to transfer todays photos to another app, but before that could happen I had to completely redo my Canon access for photo transfer. New registration, new passwords, using camera, phone and iPad to complete instructions. Finally able to view todays photos on devices but I haven’t begun to figure out how to transfer them to an additional app.
At this point I fail to see the improvement over previous Canon app.

by Nagely❤️

Everyone I try to connect my camera it takes a really long time to do so and whenever it does connect and I pick my photos It takes like 10 mins just for one picture to transfer and most of the time it just says error and never send them after I waited for so long….

by Jayceezab

I can view my pictures, sure. It’s inconvenient that once you open a file it doesn’t allow you to scroll, you have to keep clicking off the picture to view something else. Wish they would fix that.

by SO DFHY

I really thought imagecanon was gonna work for my Canon but it doesn’t do not get this add it’s trash when I’m trying to Connect it to my Canon it kicks me out and I have to sign in again so do not get imagecanon!

by Yeshua_OurComingKing

I must say imagecanon is rather handy. It works quite well to upload from my camera (Powershot SX740hs) as fast as a camera can be expected to upload through Wi-Fi.
However the thing that is aggravating, is that imagecanon and the website are quite simple in design, with few options, and rather hard to move and maneuver photos from one place to another or change the location of which cloud storage folder you want them in. You can’t even use simple keyboard controls like shift + select! When trying to work with large amounts of photos, this is EXTREMELY
annoying.
It’s understandable that they won’t let you upload infinite amount of photos and videos forever, but I wish they would give you a little more long-term storage than 10 GB worth.
All in all it’s pretty nice, and I would recommend it to compatible canon users.

by Damlieb

I switched from Sony and was so glad to see imagecanon. Transferring files has been a pain point. It was easy to set up and the camera is uploading all pictures now. Crazy

by Treydixon3

imagecanon definitely has room to improve however imagecanon is meant to be a way to upload photos to a cloud where they can be accessed from anywhere. imagecanon is NOT just to transfer photos from a camera to phone. If you are trying to just get the photos to your phone use camera connect.

by SJD

This service is valuable to me because it’s the only way to wirelessly share or backup raw files. The one downside is that it’s slow. I often go on trips without a computer, and I’ve always wished I had a way to backup photos on the go. There are very few portable hard drives that work without a computer. Because of the speed I probably wouldn’t back up everything, but could at least backup best images. The auto transfer to google drive worked for me. Past software only sent JPGs which wasn’t helpful to me. Hopefully speed will improve, but this is an important step from Canon!

by Sturmen

Glad that I can manage my cameras ability to upload images to the cloud! I think there’s a translation error though: the words “filtering” and “sorting” appear to be swapped.

by Aaroncalculusman

I couldn’t figure out how to setup imagecanon and make my camera upload at first but I looked online and once it was setup it’s worked flawlessly. It’s pretty awesome