CoronaVirus app not working? crashes or has problems?

CoronaVirus Status

Last Updated on 2020-01-31 by TopNote

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Common CoronaVirus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CoronaVirus app on iOS and Android devices. Solve all CoronaVirus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CoronaVirus iPhone Issues and Solutions

CoronaVirus iOS app crashes, not working, errors
CoronaVirus iOS app network issues
CoronaVirus on iOS has black/white screen

CoronaVirus Android App Issues and Solutions

CoronaVirus has errors/crashing/not working
CoronaVirus server network connectivity issues
CoronaVirus has black screen

CoronaVirus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CoronaVirus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CoronaVirus app crashes or not working on Iphone (iOS):

Close and restart the CoronaVirus app on iPhone
Update CoronaVirus app to the Latest Version for iOS
Uninstall and reinstall CoronaVirus iPhone app
Update your iPhone to the latest iOS version

Fix CoronaVirus on iPhone unable to connect to server/internet connection issues::

To resolve CoronaVirus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CoronaVirus black/white screen (blank screen) on iPhone:

Follow the CoronaVirus iOS app troubleshooting guide Here →

CoronaVirus Android App Issues and Solutions

Fix CoronaVirus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CoronaVirus app issues:

Force Stop the CoronaVirus App
1. On android, goto "Settings" » click CoronaVirus app. » click "Force Stop".

Update CoronaVirus to the latest version on PlayStore

Clear CoronaVirus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CoronaVirus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CoronaVirus.

Fix CoronaVirus unable to contact server/ CoronaVirus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CoronaVirus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CoronaVirus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CoronaVirus on android.

Solve CoronaVirus black/white screens issue on Android:

Follow the CoronaVirus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TopNote, developers of CoronaVirus.

About this app

We have built a tool pulling in data from the World Health Organisation, as well as the centers for disease control in the US, China and Europe. With the deadly this app spreading across the globe, our app can help you keep up with the news. It shows all this app confirmed, suspected and recovered patients, and deaths.