Company Name: Happy Read
About: NovelCat-- a high quality reading APP, you can enjoy massive popular novels and
comfortable reading experience here.
App Description
[Numerous Addictive
Novels]
NovelCat contains various kinds of book genres, Romance, History,
Modern, Billionaire.
Listed below are our top recommendations on how to get in contact with NovelCat-Novels and Books. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NovelCat-Novels and Books. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
https://www.youtube.com/c/NovelCat
Why is it my vouchers of more than 4000 were gone even if I have not used it? Did somebody stole those vouchers from me?
I have been banned from novelcat for whatever reason which I am not aware of and been asked to try at certain times. Once tried, it keep draggging to some other time. Please rectify as I have lots of coins left and I want to continue reading the novels.
I have bought a yearly update for 6999 but still when I want to continue reading the chapters of the book that I’m reading I have to buy coins and vouchers when I’m out of chapters why did I pay the 6999 if I still have to pay to read the book it looks like I need to get a refund
I have recharged twice to using google express and I have not received the coins and no refund. What do I do?
I have made recharge twice to buy coins and the money was also debited twice. However coins were received for one recharge only
When are you updating the book "Stop Honey" it's been over a year now without chapters updates?
Hi my phone messed up and I was reading my billionair mom I have a lot of counseling left I was on chapter 906 when I went back to novelcat I cant find the book to finish and I dont have any coins left please help
I purchase coins to unlock chapters my account shows transaction but I still have have not received what I purchased And now I have read other comments i see that's what happening with novelcat please can I have a refund my I have contacted my bank and was told contact you if not they will take it from there p.please can you acknowledge receipt
I am writing a novel on novel cat, I want to earn money from rest of its chapters. Don’t know what to do and not getting any response from your side
Hi I had novelcat last year and I was half through a book when my android phone broke, I have since got an iPhone, and could not remember the name of your app, after eventually finding it and downloading it again I have lost everything I had purchased prior, also the book I was reading won’t allow me to go any further without buying more credit which I had before my phone had broken . I cannot understand why if you haven’t been on for a while you looses everything Thankyou Louise Williams
It’s not letting me log on using Facebook. I have bought lot of vouchers . It’s says SERVICE IN ERROR.
I did not authorize a charge of 21.59 on my bank account. The details say:(HKXINMO,g.co/ helppay#,CA) I want my refund
The app keeps kicking me out. Every time I open to read anything it kicks me. Can you fix this please?..
My phone was wiped and l loose all my database including my history with novelcat. Help me restored all the activities to enable continued to enjoy the services. Thank you.
by Aaammmkkk04
Don’t even bother! Save your money and buy a real completed book. The first few chapters pull you right into this intriguing story line. Then right as your on the edge of your seat..turn the page Just to find out the rest of the chapters are locked. You need to pay to unlock them. Which can be extremely pricy given that they usually have 100s of chapters. I only fell for this once.. purchased all 178 chapters get to the final page just for it to end unfinished. Apparently they released chapters weekly! Now this story has already started to drag on and they want me to keep waiting for it to update with new chapters spend more money for it to keep dragging on? I’ve already spent $20. I’m done. I just spent 2 days reading a book that’s unfinished. Never again
by Lina-8
App requested an updated. After allowing the update the app would not open. When I finally got it open my reading history and purchase history with remaining coins was deleted as if I had just opened a new account. I reached out to customer service through the app. After sending proof they said they would restore my reading history but it has not been restored. I spent money a lot of money with them and now customer service won’t even respond to my concerns as a paying customer. They insist that I signed in with the wrong account but it’s something wrong with the app. The novel I’m reading is awesome but it’s like the app reset my account. I’ve read 748 chapters of a novel and now I have to start back at the 1st chapter because of this? No! POOR Customer Service
by SAncell
Inconsistent updates. I’ve had to delete and reinstall app cause updates fail. Currently can’t watch the ads to get additional vouchers contacted company and they didn’t care. Books are good however stories are drug out and translations are poor. Cost for some chapters are outrageous— one was around 62 vouchers. Found an alternative to that book and can read for free without app. I would NOT recommend this app. It would be nice to purchase the entire book however you are lucky to read two chapters a day. Cost of coins is too high and not worth the price of the book and I have chosen not to purchase and rely on the free ones however when you can’t get the free ones then it makes it worthless.
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