Contact Scratch Plans Support

by Kuhneegit

Tried to do a payment plan for a relatively small purchase and got rejected immediately. I’ve used at least 3 other services identical to this with no issue. When I contacted customer services, they told me my credit score of 740 was TOO LOW and that my account was made too recently. I’m now in debt for absolutely NO reason. Contacted customer support and I got an automated response with approximately two lines of text typed out by a human telling me that their whole process is automated with no exceptions. When I asked for a reason why I didn’t get the plan, I was given a laundry list of reasons and none of them applied to me. Avoid like the plague. Use another one of these services if possible. This is an incredibly confusing and shady app.

by Beannn144

I need to do an operation for my cat because I can’t afford it and they denied my application because of my low yearly salary this is a complete scam I thought insurance was supposed to help people who cannot afford to pay something all at once I’m very disappointed in this I could see why it’s not four or five stars I called customer service and they pretended like they cared this is the most horrible type of app I’ve ever used in my life don’t waste your time with it

by Sadbunnymom

They have a pay in four, and pay over 12 months depending on what they use to determine credit worthiness. I have a problem with this system because I faithfully had a couple plans and payed as agreed. My issue comes in when they turn you down for a new plan even when you have paid several plans. Not Rlly acceptable. I won't ever consider another plan with scratch pay.