Contact Rain Instant Pay Support

by Codyraycountry

I guess my employer switched to Rain instead of Netspend for daily pay / instant pay features. I first downloaded the app and tried to create an account since it was my first time using Rain, and I got a “account already exists” message. I tried to create with my backup email and it said the same thing. So then I went and tried to login with my same information that I would use for say the Netspend app, and it wouldn’t let me login it said “password must be longer”. So then I go to the forget my password button and it has given me multiple messages, one time says my account doesn’t exist, then the other time says password must be longer. So because of this I have no longer had access to daily pay from my paychecks and it’s a huge inconvenience. I have been so frustrated. I didn’t have this issue when we were using the Netspend daily pay. I just want to be able to access my account and my funds this is ridiculous.

by Hfrgbv

Absolute joke of a pay advance app. Dailypay is a much better option for all employers. They actual provide quality customer service and is able to resolve issues quickly unlike the team at rain. They charge more to use their app than daily pay does, you have a limited number or uses per pay period and they provide a smaller sum of your hours worked than Dailypay. Our employer recently switched us to this one and I will be doing my best to have the change back. It’s a disgrace of a company and should be ran better. Don’t even bother trying to use them if your employer offers it. Just recommend they use something different. Hope this helps!

by Surgtech2014

I have used multiple daily pay option apps from different employers and this is by far the worst one. I sent a letter to corporate, trying to convince them to use a diff ent app for the daily pay option. Literally my account has been on pause since I downloaded it. Sent in every piece of annoying thing they asked for. Finally got someone on the phone and spit out false information. Stating the engineer asked for my pay stubs and that’s not true they ask for my direct deposit screenshots and next two pay dates. Provided all this information to be told I had to wait to more pay periods to use the app which is ridiculous because if I have to wait until payday especially two then at that point I won’t need the app as much. The previous options you were allowed to use them the first day of starting the job. The current employer is already linked so hours and wages are supposed to automatically be updated. ha! They update was shown on one day, the next 4 days next showed up. So again this really was a horrible option, not sure if its cheaper for the employer to have them, but you get what you pay for if that’s the case.