Contact Rain Instant Pay Support

by Surgtech2014

I have used multiple daily pay option apps from different employers and this is by far the worst one. I sent a letter to corporate, trying to convince them to use a diff ent app for the daily pay option. Literally my account has been on pause since I downloaded it. Sent in every piece of annoying thing they asked for. Finally got someone on the phone and spit out false information. Stating the engineer asked for my pay stubs and that’s not true they ask for my direct deposit screenshots and next two pay dates. Provided all this information to be told I had to wait to more pay periods to use the app which is ridiculous because if I have to wait until payday especially two then at that point I won’t need the app as much. The previous options you were allowed to use them the first day of starting the job. The current employer is already linked so hours and wages are supposed to automatically be updated. ha! They update was shown on one day, the next 4 days next showed up. So again this really was a horrible option, not sure if its cheaper for the employer to have them, but you get what you pay for if that’s the case.

by Democratdestroyer

This app was horrible. I was able to make a couple of withdraws but eventually It wouldn’t let her let me withdraw answer that my account is paused. I asked for assistance my boss and telling me that rain contacted him saying that I had a second job with Grandma money than I had. Which was not correct I only had one job. So I’ve talked to five people in total on the app and none of them will help me they’ll give me stupid little responses like I’ll get back to you when I have more information and then the chat goes out new person comes in it wouldn’t let her let me withdraw answer that my account is paused. I asked for assistance my boss and telling me that rain contacted him saying that I had a second job with Grandma money than I had. Which was not correct I only had one job. So I’ve talked to five people in total on the app and none of them will help me they’ll give me stupid little responses like I’ll get back to you when I have more information and then the chat goes out in person comes in and I am just absolutely sick of this app and will no longer be using it.

by Crashes1119

Haven’t been able to enjoy this app, I’m waiting for my information to be verified, I’m passed to the waiting period. It’s been even harder to get some real assistance. My chat agent has only responded to me once a day with inaccurate information. Update: after I left this review Rain declined my application. So the benefits that was offered to me by my job is no longer available due to my leaving my opinion. When I contacted Rain to get a understanding of why my account is no longer active they stated it was because of the third party did not approve me. When I was contacted by the third party they advised me they were unable to verify my information and redirected me back to Rain. So ultimately I didn’t receive any help then when I spoke out my the lack of assistance my Application gets declined.