Contact Bob Evans Support

My wife and I had breakfast at the Bob Evans Restaurant number 61 in Beckley, West Virginia today. We both were extremely disappointed with the meals that we had. After seating it was ten minutes before our drink order was taken, another ten minutes before we received our drinks (coffee which was just luke warm) and our meal order was taken, and a whopping 40 minutes before we received our food. When we got our food it was cold. Our meals came with bacon which we had to send back because it was only half cooked. Neither my wife or I like to eat almost raw bacon. Thee food was far below minimum quality standards. We will not be going back to that restaurant again. In my opinion, the management does not care about the customer experience, therefore the kitchen staff does not and will not put out good quality food.

Hi there, I placed an order to your store online website twice last November 21, however, the first order wasn't delivered and the second one had missing items on it. The order numbers are 1st: 14282211309387778 and 2nd: 14285612923502596, the missing items were Family Size Macaroni & Cheese, Reese's Peanut Butter Pie, and Banana Nut Bread Loaf. Please contact me via email for the updates, thank you!

I placed an order online for delivery but my food was delivered somewhere else and the order was already cold. I would like to request a refund please. My order number is 13558605397737472. Please contact me for updates, Thank you.

I placed an order online for delivery but I never got my order. I would like to request a refund please. My order number is 13532746740957184. Please contact me for updates, Thank you.

DO YOU CARE ??!!! I have been a loyal customer at the Toledo Monroe St. Store , and I am so fed up with the poor management at that store. You have an excellent waiting staff but your kitchen is very poor and it appears that the managers are not capable at solving the issues. I might at it also appears that corporate is very attuned to the stores just as a critical example as how difficult it is to contact you. I am about to give up several of my friends already have abandoned you and I can’t help but to think social media has been so quiet about your issues. Takes forever to get seated and your correct order. There are other problems but to tell you the truth I have little faith that these two issues will be addressed. Bob would be turning over in his grave if he saw what is going on now.