MyIRVING Status

Last Updated on 2025-03-13 by Irving Oil Limited

I have a problem with MyIRVING

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⚠️ Most reported problems ⚠️

Something else

60.0%

Not working

40.0%

24 hour clock ⏰

- Does not allow you to use rewards number

- Does not allow you to pay for gas with Apple Pay

- Asked for SNN and Driver's License number

- Unable to pay at the pump with the app

Scott Bressette 2024-11-02

Everytime I try to connect my Irving Reward card to MyIrving app, it says "Something went wrong".

Scott Bressette 2024-11-02

Everytime I try to connect my Irving Reward card to MyIrving app, it says "Something went wrong".

David 2024-01-28

It says my account not active

Showing 1-3 of 3 reported issues:

Common MyIRVING Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyIRVING network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyIRVING App
1. On android, goto Settings » MyIRVING » click [Force Stop]

Clear MyIRVING App Cache and Data:
1. On android, goto Settings » Apps » MyIRVING » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyIRVING.

On android, goto Settings » Apps or Manage Apps tab.
Click MyIRVING » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyIRVING » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyIRVING