MyIRVING app not working? crashes or has problems?

MyIRVING Status

Last Updated on 2024-08-21 by Irving Oil Limited

I have a problem with MyIRVING

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyIRVING Problems 😠👌🔥

- Does not allow you to use rewards number

- Does not allow you to pay for gas with Apple Pay

- Asked for SNN and Driver's License number

- Unable to pay at the pump with the app

3 Reported Issues: 😵🆘🛟🚨📢

Scott Bressette

2024-11-02

Everytime I try to connect my Irving Reward card to MyIrving app, it says "Something went wrong".

Scott Bressette

2024-11-02

Everytime I try to connect my Irving Reward card to MyIrving app, it says "Something went wrong".

David

2024-01-28

It says my account not active

Showing 1-3 of 3

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Common MyIRVING Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyIRVING app on iOS and Android devices. Solve all MyIRVING app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyIRVING iPhone Issues and Solutions

MyIRVING iOS app crashes, not working, errors
MyIRVING iOS app network issues
MyIRVING on iOS has black/white screen

MyIRVING Android App Issues and Solutions

MyIRVING has errors/crashing/not working
MyIRVING server network connectivity issues
MyIRVING has black screen

MyIRVING iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyIRVING app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyIRVING app crashes or not working on Iphone (iOS):

Close and restart the MyIRVING app on iPhone
Update MyIRVING app to the Latest Version for iOS
Uninstall and reinstall MyIRVING iPhone app
Update your iPhone to the latest iOS version

Fix MyIRVING on iPhone unable to connect to server/internet connection issues::

To resolve MyIRVING network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyIRVING black/white screen (blank screen) on iPhone:

Follow the MyIRVING iOS app troubleshooting guide Here →

MyIRVING Android App Issues and Solutions

Fix MyIRVING not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyIRVING app issues:

Force Stop the MyIRVING App
1. On android, goto "Settings" » click MyIRVING app. » click "Force Stop".

Update MyIRVING to the latest version on PlayStore

Clear MyIRVING App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyIRVING app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyIRVING.

Fix MyIRVING unable to contact server/ MyIRVING internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyIRVING » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyIRVING » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyIRVING on android.

Solve MyIRVING black/white screens issue on Android:

Follow the MyIRVING android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Irving Oil Limited, developers of MyIRVING.