Contact Harry Potter Support

by JRGamer145

To be honest, I really, really liked this game for a lot of reasons, mainly the animation, story, and voice acting. But when standing in the checkout line at the store getting some Funions, the game glitched out and sent me to my Home Screen. I didn’t really care at the time, because this happened to me a lot. But when I go back to keep playing, it asks my age. But then I clicked “enter Hogwarts” and the cutscene you see at the beginning of the game starts playing. Then I realized that somehow, my progress and account was deleted. This is VERY disappointing, because I collected every Legendary spell and summon card and the Hermione Legendary companion card. Do you how tempting it have golden keys and not using them? And saving all the gold you possibly can to buy Orb of Water, without spending a dime? I spent time to get those cards, so to make sure the same thing doesn’t happen to you, I’d recommend not getting to deep in to the game or spending any money before this is fixed.
BTW, I’m 12, but should definitely take me seriously, or this might happen to you too. Can you imagine working hard to get one special card and it being taken from you?
So listen and be warned.

by Barry M'cockiner

This game had so much potential to captivate the entirety of the HP community AND extend its appeal to card game enjoyers; however, the developers made it so that your success in main function of the game was dictated by how much money you spent. Now there’s very few players anymore because the developers thought the best way to pursue profits was demanding obscene payments for low value rewards leading to frustrations that were never addressed by the devs and the absence of players. Don’t waste your time: there’s no way to progress as a free to play player not to mention if you’re a new players there’s no hope… it’s simply not accessible to players. Eventually, the game will be barren and it’s only inhabitants will be the bugs and viruses that plague it already. They’ve prioritized profits over fixing any actual issues; complaints about monetization issues have been the biggest concern of players since the beginning and not only have they not changed but they haven’t even addressed the issue; if you want proof, just look at what reviews have developer responses. To sum up this rant, don’t waste your time or money unless they change their game soon and drastically.

by Gayweed

this game is dope, ngl. but the amount of space it takes up is insane. it says it takes up 3gb, but each day it downloads more and more, lil bits at a time. i've been playing for about a month and am only just starting year3, and the game is taking up over 10gb on my tablet. and, if it doesn't have enough space, then the game simply won't even open so i've had to uninstall almost everything else on my tablet to make room for this. i'm at the point where I only have one more app I can uninstall before im out of options and won't be able to play this game anymore.

makes me glad I've never spent more than $10 on it. won't be spending more, because it seems i won't be able to play much longer.

while i appreciate the attempt to bring an intricate game to mobile apps, theres a reason people save this level of game power for consoles and PC. not only is it inherently inaccessible to low income people who can't afford spacious devices, but this isn't sustainable. it might start with people like me who have a smaller amount of space on our devices (32gb) but, at the rate of space accrual you're going, your entire userbase is going to be having this problem within a year.