Contact ShutEye Support

Please cancel

I have been trying for three days to cancel my shit Eye app. I do not like it unfortunately it’s not working because you build my account after the trial date.

Was told by one of your team I was getting refund of £ 54.99 that was 8 days ago I've had nothing and no-one is replying to my emails very disappointing

I cancelled this subscription and still billed. I don’t want it, please refund my money!

I signed up this morning and it said $29.99 a year, but I was billed

Hi. How do I get a refund on a subscription that I never even used and have canceled? 59.99.. is owed to me. Thank you very much

Please cancel my subscription and refund 59.99

Need a refund of &59.99. I did not order this yearly subscription. You did not have my permission to charge me.

Was expecting to be charged monthly and not for a full year. App did not work as expected and would like a full refund. Only had for 3 days. One of the worst sleep trackers ever!

signed up for free trial and was charged $59.99 please credit back money and cancel app

I didn't even have this app the seven days. I only used it one night and cancelled 4th night and uninstalled, I never saw any instructions on how to cancel. So I did how I thought it should be done and thought I was though with it. You still charged me and the seven days were not even up. Refund please!!!

I would like a refund since the app did not work correctly and it did not give me the option to cancel before it charged me yesterday, plus it was supposed to be a monthly an instead I was charged a yearly rate of $59.99 which I did not sign up to. I will be contacting my bank as well. Please cancel and refund my $59.99. Maria Contreras 559-633-3645

couldn't figure out how to cancel this on time, so would like a refund since it was just few days ago. didn't realize you were going to charge my paypal account. I need a refund!!!!

I tried a free trial you charged me $86.59 I want my money back I’m filing fraud through my bank. I Want My Money Back

You charged same day I signed in for free trial which is today 2/14/2023. Please reverse the charge of $59.99. I will contact the credit card company today.

I downloaded Shuteye on my phone for a free trial and was charged for it. I want to cancel and refund back to my account please.

Don't give you an option to cancel this is a ripe off for sure I will just cancel my payment method.

I was charged for a year which was supposed to be monthly nevertheless the app doesn’t allow me to cancel. I would like my account canceled

I was charged for a year which was supposed to be monthly nevertheless the app doesn’t allow me to cancel. I would like my account canceled

Your app doesn’t work and neither does your refund instructions so don’t send me another link to click on to follow because it doesn’t work, Nor don’t send me to a page that brings up where I got to put my credit card information in to get help because that is ridiculous. Your customer service is the worst I’ve experienced in a long time.I’m asking you to refund my money immediately So I don’t have to start contacting Consumer Fraud department And have my credit card company fight with you I’m getting my refund. kathy Brandt 701-866-4725 lvtbeach@redacted

what a pos this app is. it has locked up my daughter's phone

Please cancel my subscription. I have tried since I was told it was a free app. 59.99 please return it!!

Please REFUND my $64. This said free app in android. I canceled but for a year. REFUND money now. This is insane

Please refund me my money !! 64$$ I tried to cancel it said canceled & still charged me !!

I just now inadvertently signed up for the Sleep Tracker app. I do NOT want the app and I don't want to be charged! Please delete whatever account might be started for me. I just made the mistake less than an hour ago and haven't been able to find a way to cancel other than this way. CANCEL my account!!!!!! Do not charge me for a subscription.

I am requesting to cancel my subscription. I was charged for a year and would have only done monthly. I did go into iTunes to cancel further charges but would like full refund and cancellation of app please.

I cancelled my subscriptiom but got billed. Reverse ASAp

You charged me the annual subscription price and not the monthly, please refund my account.

Please cancel my subscription now. I would like a refund.

I wish to cancel my subscription Pls can it be done before I get charged for it

Please cancel my shut eye free trial. I have sent 3 emails AS THERE IS NO WAY TO CANCEL ON THW WEBSITE. I need it cancelled immediately!!!!

Please cancel my subscription I’ve tried but you still charged me. That’s not right

I want to cancel my subscription but there is no place to do it on the app. Please cancel immediately!

I canceled my tryout subscription before the 7 days, and I see I still got charged. I demand my money back immediately!!

I have emailed you my requestvyo cancel my subscription rip toon and have not heard from you. None of the contact sites you list work. Cancel my subscription and stop acting like a fraud.

I want a refund and they won’t answer me! I really do not believe they think this is worth almost $100,00 because it is nothing like they advertise! I want my money back I do not use it or want it!

Please cancel my Shuteye subscription ASAP! I do not want to be billed on November 1, 2021. I would appreciate verification from you that my account is cancelled. I will report you if I am billed and from looking at the previous posts you do not refund anyone even with your so called “free 7 day trial offer”. Why don’t you have a phone number?

I am having trouble canceling and getting my refund. Please return my money.

I have tried to cancel my 7 day trial subscription with shut eye as how to do such but is still showing active under my subscriptions on my I phone. Please me rectify my mistake. I am 83 years old and do not understand shut eye

I was charged for a subscription I canceled before the next renewal and would like a refund. I’ve emailed you guys twice

They have taken an unauthorised payment from my bank , I did not subscribe to this

Hi there, I would like a refund, I have canceled my subscription within 7 days a while back, and I have been billed for it $109.99 as I have updated my account settings. This app did not satisfy. I would like contact for a refund ASAP!.

I had cancelled this shut eye subscription on time so I would not be billed. I am not very computer savvy so it was a struggle to work my way through this program. I was still billed $63.59. I would appreciate a refund as this program does me no good. I am on a fixed income and I cannot afford to pay this. Thank you.

I downloaded the app to try the 7-day trial and wasn’t very impressed and I didn’t cancel on the 7th day soon enough so I was charged 65.99, which I had no consent for that happening. I then contacted Apple billing about the issue and didn’t receive a solution. I demand a full refund

Please cancel my subscription 269-200-6009.