Contact Viidure Support
Company Name: Shenzhen Xiaozhen Technology Co.,Ltd.
About: Viidure is a client software for driving recorders, sports cameras and other
devices that support multiple hardware solutions. It allows users to obtain
pictures and video resources taken by the device through the device’s WiFi
network, and perform certain processing to meet the user’s resource
requirements.
Viidure Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Xiaozhen Technology Co.,Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Viidure-Dashcam Viewer Website
Privacy Policy: https://www.6zhentan.com/app/treadty_en_US.html
Developer: Viidure App
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8 Most reported problems 😔💔
i bought a viidure body cam, and i changed the password but i have forgotten it, i also tried in resetting but still the same thing. pls kindly help me in fixing it.
t The drivers side camera (left side) won't come on. Everything else seems ok. How do i get this camera to work?
Just had a car run into the back of my car and the last recording on unit is from, 25th July 2025.
Camera goes dark after 30 seconds
Hi,I'm having a problem that I try to download the video that have been recorded,however the download was having error.After that failure process,the video was missing,how can i retrive back the video?
Can access videos, main screen will not open
by Starboi_JA
When I open the app and try to connect to the camera via the Wi-Fi from the camera, the main screen that shows what the camera is showing will not open. It keeps on loading when I try to go to the recordings that’s supposed to be saved on the camera they keep on loading. I have to close the app out and delete it and it still keeps on loading And when it does open, it does not open all the files that saved on the camera and I am trying to get the app support to speak to somebody. I can’t get nobody to speak to every time I click on the app support it keeps on bring me back to where the app is. It’s not allowing me to speak to nobody.
What WiFi and what password?
by Enlighted1
The instructions really do not help, it says it has a WiFi capability but it gives you no way of setting up a password. The camera pops up in my WiFi settings but when it comes to entering a password that’s where it gets confusing. Is this this another piece of junk electronic from the countries manufacturing company?
I might have to say, I think so.
Fortunately I received this Dash Cam with WiFi for free and now I know why it was for free. I do not think this lasted in the market for to long.
Probably a lot of returns and money returned to consumers.
So all said, do not waste your time on this dash cam and especially not one cent.
TRASH - DO NOT WASTE YOUR MONEY
by Sdhsnsnsinz
stopped working after a month and no one wants to answer any form of contact to try to get it resolved so now I just have a dash cam that doesn't work because the app doesn't work (dash cam is still working, its the app thats not working so i cant use it at all)
update: still no fix, their customer service is rude and refuses to help because they think there's nothing wrong even though i see multiple people have the same issue. what a waste of money and time.
no videos will save it will just replay the same few videos that i deleted months ago
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