Contact Tuned Support
Company Name: NPE Team
About: Please note, users must be 13+ to use Tuned. More information at couplesapp.
Tuned Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tuned - a new app for couples. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tuned - a new app for couples. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 7 Customer Service Reviews 😭😔💔
My husband and I have been using Tuned since we engaged, But unfortunately, my account and also my husband's account has been unintentionally deleted. Is it possible to recover our accounts?
Got a new phone back in Feb. my stuff transferred over but I can’t log back into my Tuned account which I’ve had with my SO for a year now. I’ve emailed Tuned several times and haven’t heard anything back. If anyone knows anything, pls help ya girl put:)
I got a new phone and can’t get connected to my old feed with my SO
The invite that my partner and I are sending each other is not working. We are not able to connect on the app
Ehhh
by Kevin Rodriguez 561
This feels like a carbon copy of almost every other app for a couple that’s popular… Such as between us and others… And I don’t know but it just seems like too much going on for a nap between couples… Nobody wants to play trivia games of questions that we would never ask each other in the real world and I have to come up with an answer to match… That’s pretty stupid… Competing for challenges and what not…Why does every couples act I have to be gimmicky? Whatever happened to the app that was called just couple? It was easy to use didn’t have a whole bunch going on and it was very user-friendly and a lot of things were done live such as thumb kisses and live draw where you can play games together if you feel you wanted to or even write notes to each other in real time but it was all simple… Ever since that app went away this is how they all feel exactly like this one
Great for couples
by Dhan D.
Love the app and everything about it. Creates a space to open discussion on topics that would otherwise be lost in the day to day activities of people who do long distance. It’s the little tiny things that this app helps push for couples that make it so amazing. Personally love it, been using it extensively. Only problem I have with it is that I am unable to log back in. I recently lost my phone so I tried downloading the app and connecting with my partner. However, I am not able to find my “secret key” that will enable me to connect with partner and redownload all the data between us. Even if she sends an invite link the app says it should “pre-populate” the secret key for me, to no avail. I tried contacting the company through the email provided through the troubleshooting portion of the app, but nothing there either. The email provided to voice complaints otherwise listed on the help center is not “registered” or maybe something is wrong with my phone. If anyone can help me that would be much appreciated.
Great tool for military spouses while apart!
by Tris763
My husband is on unaccompanied military training orders. The distance is new to us and we have been finding creative ways to stay connected and support each other long distance. This app quickly became a staple part of maintaining that connection- while I can't see us using many of the features (challenge, e-cards/notes) when we are under the same roof, we have both enjoyed them apart. The app has a broad range of ways to communicate, connect, play, and share... we utilize them in ways to make it personal and meaningful for us in different ways each day. While the app user interface, options and performance is top notch- the privacy of personal and identifier data is extremely important. Even though the privacy policies aren't the worst (especially for a free social app)... they are less than ideal/acceptable. Please consider updating your privacy and security (offer a paid version?). That app would hands down get 5 stars.
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