Clear Path ELD Reviews

Nobody answers the phone. Nobody calls you back. Everything has to be done threw email and all they do is email you the instructions that are on there website. Lucky I had a nice DOT officer that gave me a good inspection because my logs were so messed up but he put 2 n 2 together to realize that we were screwing ourselves out of time. Can’t add developers permission and trucker path has no idea what we’re talking about even tho it’s right on the opening page of the website. Which a lot of these companies want connected to the Eld or you can’t haul for them so I’m losing money only running on a few brokers. Completely disappointed in everything about this company. Years service is 500$ with the equipment prolly won’t get a refund but at this point I’d rather eat the 500$ then lose loads. Stay away or learn the hard way.

Nobody answers the phone. No call back. Violations non stop because they are no one to fix the issue.

Is this company out of business? There are no reply to any form of communication. Terrible I will definitely make sure people don’t pay money to be ignored when they have issues.

I purchased 14 months of subscription from Trucker Path and after the update I’ve had nothing but problems with the new app. Impossible to get anybody on the phone and there is zero support. I was stopped last week and thankfully didn’t get a ticket from the officer due to the log books not being able to be signed and out of compliance. Please look elsewhere for Eld. Stay away from this company.

The Trucker Path ELD product has given us more problems than solutions. Customer support NEVER answers the phone; even though they say call us if there are questions about your FMCSA Data Transfer during a compliance review. The DOT officers won't accept the logs at the weight stations since this new update. We bought this to be compliant and because we couldn’t get support it actually gotten us put out of service! The company doesn’t back their product. I recommend you think twice before buying.

Ripped me off won’t honor there refund policy having to get a lawyer involved

Worst ELD in the market customer service is non existent. Too many bugs

No customer support works half the time won’t record mileage properly for ifta

Please do not use. It doesn’t work right. Cannot even edit any status either. Customer support is nice but they can’t fix anything.

not reliable unlike keeptrucking. i was using keeptrucking before and I thought truckerpath eld pro would be better because truckerpath map is such a great product. i switched but regret.

I don’t recommend app or company. It’s hard to reach anyone and their online admin portal glitches and doesn’t allow you to get your fuel receipts when you need them ClearPathELD will not allow you to go on duty when you stop he just stays driving and runs up to ours and then when you try to fix it, it doesn’t allow you because it says that you were driving app has a lot of issues and need to be fixed ASAP and when you take a 30 minute break, you have to wait an additional five minutes before you take off because if you drive right away it says that you never took your break

Can never get a hold of anyone. Website lets you log in but app on the phone won’t work. Horrible.

I’ve been attempting to reach them for two weeks now. I’ve called and left a voicemail for my rep Chris several times now and nothing. The number listed on the site is no good. No one is ever available.

I cancelled service. Received their response on email that service was stopped and still taking $20 from my account.

Also reason i cancelled was it inaccurately reads truck miles and got me two violations in NY weight station.

They charged me again and again and again. I have to cancel my debit card in order to stop them.

Please don’t buy it, bad company with the worst customer service! 95% if the time they don’t even pick up the phone, I have to press 1 “as new customer/sales department” and have them transfer me to ELD department and still 50% of the time they don’t pick up lol ELD giving me an error every other day, I got KeepTruckin ELD, oh man.. I love Keep Truckin ELD!!!! Best in the market !!! Be careful please don’t trucker path ELD!!!

Doesn’t log mileage correctly, doesn’t report IFTA mileage correctly, only allows 50 miles PC before throwing you on drive causing a HOS violation, only allows 10hrs drive time, forced to take a break after 8 hours not after 8 hrs of driving. Cant view previous logs in carrier portal. Waste of money no wonder they make you pay a year in advance people would cancel after a week. Customer service is a joke.

This ELD has lots of issues. I frequently need to go into the logs to make corrections. The HOS reporting seems to be way off. I don’t do IFTA so I cannot comment on that. Does not switch automatically like many others say. Gets stuck between duty status so you need to keep an on on it. Constantly has ELD Diagnostic error recoded. Frequently the server does not respond. Not happy with it and would not recommend it.

DOT should go after them. The worst application I have ever had. I stopped driving and I could not switch to off duty. I called for 2 hours and I got message that it is not convenient for them to talk to me. Someone called back and they fixed log but I lost 2 hours. After that some else playing smart called and tried to tell me that my truck was moving 0445am. I was surprised because I must be driving while I am still sleeping. Anyhow don’t buy or use. IT support is bad and product itself is horrible

Customer takes forever to answer or they don’t answer at all. Device doesn’t track mileage or statuses correctly. Too many bugs. I’m going to another company.

Most ELD companies are the same what sets TruckerPath apart from the rest is the service they provide. Not sure about the other reviews but they alway answer when I call.