Contact Bluedot Support

by MrBeverly97

Writing this during my last Bluedot charge before deleting the app. This is from the perspective of a personal user, which no longer seems to be Bluedots focus as all of their marketing has pivoted to fleet management. At one point Bluedot gave you EV charging for a flat rate of .30/kwh, a great deal in exchange for having to put in set amounts of money, potentially more than you’d use in a charging session. Whatever was leftover, Bluedot would use to invest or do whatever with. Now, Bluedot’s flat fee is .50/kwh which matches or exceeds what you would pay with the First Party for at least 90% of DCFC chargers. And they still expect you to put in more money than you’ll use for one charge session. Clearly Bluedots original system was not making money, so now they’ve resorted to fleecing the end users. Just download the app for whatever charger you’re using, pay for the exact amount of energy you put in your car, and leave greedy middlemen like Bluedot out of the equation.

by Pinyomama

What promised to be a comprehensive app to simplify, increase access to, and alleviate the stressful public charging experience has turned into another company who is likely bleeding cash and needs to turn a profit fast. Within the last few months Bluedot has (1) nerfed their rewards structures (2) created more barriers to access perks with vague language of things changing “for the better” and (3) with no way to withdraw funds you deposit/none of these funds are insured and (4) increased their prices OVER 43 PERCENT giving customers less than a week’s notice. Wish them luck, but I wish they stared with a more moderate model rather than luring in people with a bunch of bait and switches. One or two changes is fine but essentially changing everything your users experience is lame and they know it.

by MsCillaVanilla

A month ago users were notified that the BlueDot debit card would go away in favor of the new BlueDot Wallet. I didn’t have enough points to cash out at the time (needed a minim of 250 points, or $25). So I worked really hard make sure I added the card to a bunch of different accounts and apps so I could accrue enough points to cash out. Well, I got enough points (~335 or $35). However, I misunderstood and thought I had until July 15 to earn points and until Aug 15 to cash out. I didn’t. Just lost all my points. They will not provide a courtesy credit despite profiting off my data and all the fees they earned from my purchases.