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Hello I downloaded the app yesterday with the idea of renting a scooter 31 euros was taking from my account ive only downloaded the app I havent even seen a scooter yet

Reporting abandoned Link scooter

My card was fraudulently used twice on 12/1-2022 at 1024. I have not used your services, nor even know where your services are.

I purchased a ride I didn't receive your company took money out my account before I could activate the scooter. Three weeks ago. I still haven't received my money back to my account. BBB is now involved. The purchase was made the middle of August.

Last night I saw a link scooter scanned in and began to ride. When I got to my destination after about 8 minutes the scooter would turn off and it wouldn't let me sign out. So I tried calling the link scooter/ superpedestrian customer service line and I couldn't reach a person, so I called my bank to stop payment because at this point I was at my destination for about 20 mins. I'm sending this because I was charged 20 for a 8 minute ride and I did not choose to pay 20. I've used these scooters many times and have never had this problem.

Can you send my 5$ refund to that card back. I did not use the Scooter at all because its not my visa & they did not approve me using it & i dont want to get in trouble so im using a different card instead😊👍

Solomon Dozier Nov 27, 2021, 11:20 MST Thank you for your response. I created a account for link add money  Visa #7863  Solomon dozier  on Thanksgiving day I don't need the services..... I send you my money and I need my money back... Sorry for the inconvenience but I don't need the service.  Thanks,   Solomon Dozier 

On September 13th 2001 I downloaded your app for the link scooters. I did not know that you can only operate one link scooter at a time. I usually don't go scootering alone so I'd like a full refund of my money that was taken off of debit card number 4427-4342-4020-0319. I would like a full refund sent to card number 5143-7725-5638-0575-575. The name on both cards are the same. Rocky l. Perez. Please get at me as soon as possible and please send the refund to the card number stated above thank you.

This scooter was on riding without my promisesion

I recently used your service a friend mentioned how. Heap it was and left out the facts of the seattle assistance program so I just applied after my first use and before my second use...when I am approved is there any way to get a price adjustment on my visa for both rides or at least the time after applying? I only get 197$ month from dshs until social security goes through...if not second choice would be equal credit on my account...please it would help me alot. Thank you, Michael Hanewinckel (530)768-3355

I had a ride yesterday when you guys held $10. For that ride at the beginning as usual, the thing is after the ride was done I was charged the $3.31 which was the right amount for my ride, but the $10. Hold was never released back into my account, how long it will take this time, usually the held amount is released at the same day, like a hour or so after the end of the ride

Many of your devices have a stripe holding the left breaker to the max I have pictures