Revísame app not working? crashes or has problems?

Revísame Status

Last Updated on 2024-02-10 by Direccion General de Impuestos Internos (DGII)

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Common Revísame Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Revísame app on iOS and Android devices. Solve all Revísame app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Revísame iPhone Issues and Solutions

Revísame iOS app crashes, not working, errors
Revísame iOS app network issues
Revísame on iOS has black/white screen

Revísame Android App Issues and Solutions

Revísame has errors/crashing/not working
Revísame server network connectivity issues
Revísame has black screen

Revísame iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Revísame app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Revísame app crashes or not working on Iphone (iOS):

Close and restart the Revísame app on iPhone
Update Revísame app to the Latest Version for iOS
Uninstall and reinstall Revísame iPhone app
Update your iPhone to the latest iOS version

Fix Revísame on iPhone unable to connect to server/internet connection issues::

To resolve Revísame network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Revísame black/white screen (blank screen) on iPhone:

Follow the Revísame iOS app troubleshooting guide Here →

Revísame Android App Issues and Solutions

Fix Revísame not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Revísame app issues:

Force Stop the Revísame App
1. On android, goto "Settings" » click Revísame app. » click "Force Stop".

Update Revísame to the latest version on PlayStore

Clear Revísame App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Revísame app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Revísame.

Fix Revísame unable to contact server/ Revísame internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Revísame » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Revísame » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Revísame on android.

Solve Revísame black/white screens issue on Android:

Follow the Revísame android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Direccion General de Impuestos Internos (DGII), developers of Revísame.

100% Contact Match

Developer: DIRECCION GENERAL DE IMPUESTOS INTERNOS

E-Mail: [email protected]

Website: 🌍 Visit Revísame Website

About this app

this app es una herramienta de autentificación que permite comprobar la procedencia lícita de los productos sujetos a Impuesto Selectivo al Consumo comercializados en la República Dominicana. Úsala en todos los puntos de ventas, y reporta los productos sospechosos.