Contact AccuLynx Field Support
Company Name: AccuLynx
About: AccuLynx is the first and only all-in-one business management software designed
exclusively for roofing contractors. This easy-to-use roofing app manages and
streamlines every aspect of a roofing business.
AccuLynx Field Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AccuLynx
Verified email ✔✔
E-Mail: support@acculynx.com
Website: 🌍 Visit AccuLynx Field Website
Privacy Policy: https://acculynx.com/privacy-policy/
Developer: AccuLynx
3 Most reported problems 😔💔
Have to force close and relaunch App to switch between jobs
by Steven Defmyer
This updated version of app makes you force close it and relaunch if you want to search a new job. I can close the current job and search the new one, but it will not allow you to open the new file. So now you have to force close it and relaunch the app. This makes it where I have to force close this app appx. 20 times a day. Extremely inefficient. Also, uploading photos to jobs with the updated version adds 2-3 extra steps as opposed to the last version. I don’t see how this is supposed to be better when everything requires extra steps which requires more time which means I’m making less money since I’m spending more time on the app now then in previously. I waited approximately a month to make a review thinking that they would have resolved these issues by now. But nope.
Communications 🙄
by Gfdethb
I've spent half the day trying to figure out the new communications bar and was a waste of valuable time when I could've been working with customers. I absolutely hate it. I can't find any of my old messages. I have to open each individual one to see if that's the one I was messaging in. When coworkers send me messages and I replied back to them, I also end up replying back to myself and get a new email which means twice as many emails. It's ridiculous. Just get rid of it and go back to the message, if it's not broke don't fix it. Also I don't need my phone calls recorded. 🙄🙄
Here's an idea, put the message bar back in its original location and put the communication bar down below so people who want to use it can still use it but people who like the messages can use it effectively without change.
It's not rocket science.
Old app is more practical in the field
by 73WiCCed312
I had the old app as well as the new app. I used them for different things at different times for different reasons. Both had ups and downs but now I can’t use the old app I’m only left with this app that isn’t as easy to navigate and takes FOREVER TO LOAD. I’m constantly having technical problems. When I try to update my leads it won’t save. It’s embarrassing and makes me look unprofessional when I’m trying to show homeowners the pictures of the hail damage and all that shows up on my phone is the loading symbol in the middle of my screen. It sometimes takes up to 5 minutes! I’m highly dissatisfied. Wish I could use both apps like I did before. It was much more useful.
Have a Problem with AccuLynx Field? Report Issue
Why should I report an Issue with AccuLynx Field?
- Pulling issues faced by users like you is a good way to draw attention of AccuLynx Field to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AccuLynx Field customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AccuLynx Field.
