IGS-Public app not working? crashes or has problems?

IGS-Public Status

Last Updated on 2023-03-22 by Kisters AG

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Common IGS-Public Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IGS-Public app on iOS and Android devices. Solve all IGS-Public app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IGS-Public iPhone Issues and Solutions

IGS-Public iOS app crashes, not working, errors
IGS-Public iOS app network issues
IGS-Public on iOS has black/white screen

IGS-Public Android App Issues and Solutions

IGS-Public has errors/crashing/not working
IGS-Public server network connectivity issues
IGS-Public has black screen

IGS-Public iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IGS-Public app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IGS-Public app crashes or not working on Iphone (iOS):

Close and restart the IGS-Public app on iPhone
Update IGS-Public app to the Latest Version for iOS
Uninstall and reinstall IGS-Public iPhone app
Update your iPhone to the latest iOS version

Fix IGS-Public on iPhone unable to connect to server/internet connection issues::

To resolve IGS-Public network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IGS-Public black/white screen (blank screen) on iPhone:

Follow the IGS-Public iOS app troubleshooting guide Here →

IGS-Public Android App Issues and Solutions

Fix IGS-Public not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IGS-Public app issues:

Force Stop the IGS-Public App
1. On android, goto "Settings" » click IGS-Public app. » click "Force Stop".

Update IGS-Public to the latest version on PlayStore

Clear IGS-Public App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IGS-Public app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IGS-Public.

Fix IGS-Public unable to contact server/ IGS-Public internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IGS-Public » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IGS-Public » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IGS-Public on android.

Solve IGS-Public black/white screens issue on Android:

Follow the IGS-Public android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kisters AG, developers of IGS-Public.