Contact Cuisinart Easy Connect Support

by Hdhebcmfnfnf F

Phone on silent or do not disturb? No problem! This app will gladly just make noise when In those modes. Smoking something and off to church? Despite being on silence, this app will embarrass you by interrupting any sermon no matter how silent you make your phone! Need to turn off the alarm? Nope! You have to close the app. Acknowledging the alert does nothing. Why? Who knows because this app will not stay connected for longer than about 20 seconds. Want to change your Wi-Fi? This app includes white text in a white edit field for your convenience. Editing settings gs has never been stupider. Smoker is great. App is hot, melted garbage.

by Chrisb30

This app is garbage and needs a major update and overhaul!! You have to be within 10’ of the grill to stay connected. If you leave that area it constantly connects and disconnects and alerts you of this. So the app blows up your phone with alerts. I turned off the alerts on my phone but Apple Watch continues with notifications. Every time you start a new grill seasoning you have to find and connect to the grill. It does not remember your grill. There are not a lot of recipes in the app. I downloaded the Traeger app for the recipes. I love the Twin Oakes grill so far and would recommend it just not the app!

by Jason2281

I purchased an amazing smoker that works awesome. Thought it would be a cool idea to be able to have the ability to use it remotely, I WAS SO WRONG!!!! This app is so broken I can’t even get it to stay open, if it doesn’t crash I get nothing but I white screen. I can see from the reviews that I should not have given this app the benefit of the doubt. So disappointed!! I usually read the reviews and take them with a grain of salt, this time I should have listened to them. I hope you fix this app as I do think it would be awesome to use.