Earth Class Mail: Mailbox Scan Reviews

Earth Class Mail Reviews

Published by on 2025-07-30

🏷️ About: Earth Class Mail helps people make their postal mail paperless. As a leading provider of virtual mailboxes and virtual business addresses in the United States, we give individuals around the world and companies of all sizes the ability to access their mail from anywhere, anytime.


       


Is Earth Class Mail Safe to Use?

We Investigate the app owner's website (Earthclassmail.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
65.0%

🤬 Negative experience
34.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,113 combined software reviews.

Is Earth Class Mail Safe?
Earth Class Mail: Mailbox Scan is very safe to use.
65/100

  Safety Analysis »»

Is Earth Class Mail Legit?
Earth Class Mail: Mailbox Scan looks authentic and legitimate.
65.1/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Untimely

ECM does somewhat of a good job scanning. My only issue is with the receiving of mail. It takes a few days extra for them to receive mail. Once received, another 1-2 days to open and scan. My latest stimulus check arrived to ECM on the 28th of may. It was not scanned until the 1st of June. That’s 4 days later, but it arrived the same day as my other mail and those pieces were scanned 1 at a time from the 28th-31st. My stimulus sat longer waiting to be scanned, it was finally scanned but at 4:24pm on June 1st. I requested a “check stream deposit” same day but after 5pm which means that the check would need additional days to be sent to my bank. It’s now June 4th. The check is still sitting in the queue to be sent to my bank. Even when I’ve requested expedited shipping which costs an additional $20. This service is too much of a luxury honestly. I’m not sure if I can afford waiting days/weeks for important documents/checks. I am thinking about canceling this service. Please hire more people to work for the mail processing locations in Atlanta !

Long delays and hidden fees

We’ve used the service for probably four years. During that time, they consistently raised their prices and never improved about a two week lead time from the time that mail was sent until the time it was scanned in. They use local addresses, but they forward all of the mail to Oregon to be scanned. This of course takes time. For years, they hid the “storage fees“ that were accumulating on certain pieces of mail that weren’t immediately shredded. They recently changed this option to make locating which pieces of mail were accumulating storage fees easier to find, but It was still a nasty practice to begin with. When we finally canceled our service, having found a much quicker and better option, not to mention way less expensive, they charged us an extra month and on top of that a $50 “cancellation fee.” You would think for this “cancellation fee“ that we would be able to continue to view and download our mail from their system perhaps for the next month or so. However, of course that is not the case. Access was immediately terminated, and in fact, it seems like we are blocked from even attempting to reset the password to login. There are much better options out there. Keep looking.

Review of app not the service

I will save my comments about the service for elsewhere. However, I think they charge way too much to have such a useless ipad app. I can only add legitimate shipping addresses from the website using a browser. In the ipad app, the country drop down list doesn’t work and seems to be stuck on Australia. There are other problems with EarthClassMail but suffice it to say that when I need to access my account I do so through my browser to avoid the frustrations that using EarthClassMail incurs.

Watch out for LegalZoom

This service seems OK when you used Legal Zoom to sign up. What they don’t tell you is you are only getting a year’s promo rate through Legal Zoom. Their customer service also isn’t the best. Took multiple attempts to get an issue understood firstly and then resolved. My issue was never truly resolved or explained. There’s other services that are more affordable. One thing I give them credit for (2 stars and not 1) is they reimbursed me some charges that were unexpected.

Landscape mode missing for iPad

Apple sells keyboards that work with the iPad. They have the iPad in landscape (horizontal) not portrait (vertical) orientation. EarthClassMail needs a landscape layout so that it is useful when using the iPad with Apple’s keyboard cover. Until then, I have to use the web site via Safari.

Update: they just added landscape for the iPad, and EarthClassMail is now finally usable on the iPad with Apple’s keyboard! Upped my rating to 4 stars. Still some quirks with the service at times.

Finally!

This is what I’ve been waiting for. An intuitive, polished experience for managing my physical mail. If you’re already an ECM user, this is a must have. If not, and need help with mail, you should check them out.

Flawless execution

Excellent technology. They have really thought this through. We love this service.

Great Mail Service!

A must have for everyone who travels or lives away from home for their work!

Earth class mail

Great if you don’t mind waiting 2 weeks for the mail

Useful

After a long wait, it’s nice to finally have an app at my fingertips. I expect functionality will continue to expand to reach parity with the web app.

Great!

Have been using Earth Class Mail for a few months now and it has been great and easy to use. 5 star rating for sure.

Finally!

I’ve been waiting for EarthClassMail for awhile and my early impressions are that it was worth the wait. Great app! All the functionality of the desktop site. I can handle mail on the go and save what I need to Dropbox, shred, or forward easily!

Great user interface

As a developer, I appreciate the ease of use of the interface. It’s clean, simple to use and ver intuitive. Great app! Thanks for the fine touches like when saving, I like the little paper airplane.

I rely on EarthClassMail. It is reliable.

I love ECM. I hate opening mail.

Here's how it works for me:
1) I receive mail at my ECM box
2) They open it, scan it to PDF, and auto-archive to Dropbox.
3) Open app, evaluate images, archive 99%, and ship the rest to my home.

EarthClassMail makes this process easy, and it opens the door to delegating mail room tasks.

It saves me time, and provides peace of mind that I'm automatically archiving all of my mailed bills, documents, etc in a searchable format.

Game changer.

Best Digital Nomad App

I’ve moved across a few countries and this has by far been THE BEST value add-on I could recommend to anyone.

No more changing addresses, having card billing zips updated, etc.

I don’t ship anything to my house anymore either, why waste time opening mail.

Absolutely worthwhile

We registered with EarthMail as part of our emigration process, and it has been absolutely worthwhile. It has proven so useful that I wish we had done this years ago , when we lived in the USA full time. Pair this with online digital storage and never worry about paper mail again.

The future of postal mail is here!

I can check my mail on the go and search through all mail easily with EarthClassMail.
Super easy to view and forward to others quickly. Will be even better when check deposit function is added. Solid app that brings postal mail into the 21st century.

Great!!!

When you are trying to set up, and run a small business, with multiple moving parts; ..and “Oh LegalZoom, exists, does a bunch of them, and Earth Class Mail just does what they do..and most importantly IT WORKS???” Thats “PRICELESS!!!!!!!!” Thank you. (Its one of those kind of things you dont want to share with anyone else in case they mess it up for you) Ugh but this is a review so everyone now knows! Clearly I love you guys!!!

Fully featured and functional

With their latest releases the past few months adding the shipping feature and Touch ID, EarthClassMail control of ECM service works fantastic!

I was critical in post reviews based primarily on these two missing features, but now I don’t see anything wrong with EarthClassMail . I’ve been using this service over 10 years by now and love the ease of using EarthClassMail .

Now if I can just figure out how to get ECM scans synced to Dropbox I’ll be set.

GREAT SERVICES

Everything I need for my business. Notifications and mail shipment is on point!!!!



Is Earth Class Mail Safe? 🙏

Earth Class Mail: Mailbox Scan is very safe to use. JustUseApp Safety Score for Earth Class Mail is 65/100.
This assessment is based on our NLP analysis of 1,113 user reviews. Combined with the app store average rating of 4.8/5.


Is Earth Class Mail Legit? 💯

Earth Class Mail: Mailbox Scan looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Earth Class Mail is 65.1/100 .
This conclusion is based on analysis of 1,113 user reviews.




How was your experience with Earth Class Mail: Mailbox Scan? Post a Review




Features

We’ll forward your mail to our secure processing facility from one of our virtual business addresses and you’ll receive high-resolution PDFs that you can access anywhere.

As a leading provider of virtual mailboxes and virtual business addresses in the United States, we give individuals around the world and companies of all sizes the ability to access their mail from anywhere, anytime.

We scan your mail, automatically deposit checks, and integrate with popular cloud services, all while keeping your mail and data secure.

- You access your postal mail and deposit checks online.

View your digital mail and decide what you want to do with it: shred it, share it, or ship it with the Earth Class Mail app.

  Contact Support
Developer:
LegalZoom.com