Contact Marina Bay Sands Singapore

Contact Marina Bay Sands Singapore Support


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  2025-02-13

Marina Bay Sands Singapore Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Marina Bay Sands Pte Ltd



Verified email ✔✔

E-Mail: apps_care@MarinaBaySands.com

Website: 🌍 Visit Marina Bay Sands Singapore Website

Privacy Policy: https://www.marinabaysands.com/privacy-policy.html

Developer: Marina Bay Sands Pte Ltd








3 Most reported problems 😔💔

1.9 out of 5

Unintuitive/can’t claim old account

2025-03-26

by A Bit Inconvenient

There is a reason why this APP has a low rating. For a top level hotel, they have choosen a bottom tier APP interface.

Became a member before they required us to make an account with a password. Tried to make an accountant, but app doesn’t take into consideration an older membership.

So when I tried to make a new account, the online application was rejected due to my information already being in their system.

I give the representative at the concierge desk 5 stars for their efforts and time to try and straighten this out, ZERO STARS to this APP and the concierge’s supervisor who instructed the concierge to keep referring us to use the APP.

Anyone applying for a membership, new members should have no large problem, but insist on a physical membership card regardless, so that you have your account number and proof of membership in physical form.

App doesn't even open

2025-03-27

by Danieloppitz

After installing the app it doesn't load properly. The screen just stays blank, after a few restarts I eventually ended up with a generic "cannot load content error message". Not off to a great start.

Won’t even open.

2025-03-28

by Mattinep

Would give it zero if I could.


Have a Problem with Marina Bay Sands Singapore? Report Issue




Why should I report an Issue with Marina Bay Sands Singapore?

  1. Pulling issues faced by users like you is a good way to draw attention of Marina Bay Sands Singapore to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Marina Bay Sands Singapore customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Marina Bay Sands Singapore.


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