Contact Watchsmith Support

by Tommy_122

I’m so sorry but I’m so confused? I downloaded the app and there are absolutely no instructions on what to do and it’s not easy to figure it out on your own. I tried the tutorial video but there’s no volume and I’m not sure if it’s meant to be that way but I can’t figure out how to even get these watch faces on my watch at all. Information that should be clear, is not. And the format on customization is another story. I have no idea what I’m doing and absolutely nothing gives me a clear indication on what is happening when I customize the watch face. It would be way better to simply be able to view an example of the watch face after you customize it but I don’t see that anywhere.

This app is not user friendly at all, I’m super surprised that there aren’t many reviews mentioning that.

by GSTLJohnny

The app itself is pretty limited on what it can do and I don’t see why there needs to even be a premium membership at all... an app like this should have no need for a paid monthly subscription... the thought is just ridiculous.... but the main reason it’s only getting one star is because there is absolutely no instructions what so ever. I have no clue how to use the app at all and it’s not intuitive enough to figure out on your own. Also at the top of the app it says I do not have the Apple Watch app installed, when indeed I do... otherwise my watch would not work at all. Just a bad app on all fronts.

by _timharrison

I love the idea of having complications scheduled for certain times of day, and I admire what the developer has built here, but with what I can only assume are the limitations of WatchOS this app is extremely limited.

The reviews are all glowing. MacStories says you can “create your own Apple Watch complications.” But in reality, there are a limited set of complications available that are mostly just different looking versions of built in complications such as weather, calendar, time, date, battery percentage, activity, and not much else. So if you want some slightly different versions of the basic built in complications, that’s great, but I’m not blown away by it.

Like I said earlier, being able to schedule complications for certain times of day is cool, but I couldn’t even get that to work reliably. No matter how hard I tried it just wouldn’t show the complication I had scheduled.

Others are complaining about the price, but $2/month isn’t bad to me if it worked reliably. Unfortunately with the limited complications available and the unreliability I cant recommend this app.

Hopefully it improves over time and I can revisit it.