Signal app not working? crashes or has problems?

Signal Status

Last Updated on 2024-09-25 by Farmers Group Inc

I have a problem with Signal

Are you having issues? Select the issue you are having below and provide feedback to Signal.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

53.3%

Something else

33.3%

Connection

13.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Signal Problems 🔥

Algorithm should be tuned to:

• Phone can move but should not be unlocked and used

• Locked phone moving while driving should not be counted as distracted driving

• Hands-free calling should not be counted as distracted driving

• Hard braking can be attributed to distracted driving

• Need to check trip history after every single time you go anywhere in a vehicle

📋 5 Reported Issues:

Kari Licht 2024-04-12

Hi, I'm trying to get the signal app on my phone to work and I'm to the screen which it says Trapdoor and then open settings. I hit that which brings me to a screen that says that 0 apps are not optimized and it gets stuck there. Can you please help me? Thanks.

Courtnee Andrew 2023-11-08

I can't get the Signal App to work. On the Set Up Permissions screen I can't check the second box (always allow location). I tried clicking "open settings" and made different changes, but it won't allow me to checkmark that box.

Debbie R McGarry 2023-06-08

signal app says I am not a active signal customer and I am I cant fix it on my phone

Larry S 2023-05-02

The Signal app stopped working this past Saturday (4/29). It says ‘Our records show you aren’t an active Signal customer. Please contact your insurance agent for more information.’ I had no problems until Saturday.

⚠️ Troubleshoot | Report Issue ⚠️

Gloria T Dolan 2023-04-13

I have uninstalled & reinstalled this app several times & you have recorded no trips from Marble Rock, IA to Mason City, IA & I have made multiple trips since moving here March 10th 2023.

Showing 1-5 of 5 reported issues:

Have a Problem with Signal® by Farmers®? Report Issue

Common Signal Problems & Solutions. Troubleshooting Guide

Table of Contents:

Signal iPhone Issues and Solutions

Signal iOS app crashes, not working, errors
Signal iOS app network issues
Signal on iOS has black/white screen

Signal Android App Issues and Solutions

Signal has errors/crashing/not working
Signal server network connectivity issues
Signal has black screen

⚠️ Troubleshoot | Fix Now in One Click

Signal iPhone Issues and Solutions

How to fix Signal app crashes or not working on Iphone (iOS):

Close and restart the Signal app on iPhone
Update Signal app to the Latest Version for iOS
Uninstall and reinstall Signal iPhone app
Update your iPhone to the latest iOS version

Fix Signal on iPhone unable to connect to server/internet connection issues::

To resolve Signal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Signal Android App Issues and Solutions

Fix Signal not working on Android, crashes, errors or is unresponsive:

Force Stop the Signal App
1. On android, goto Settings » Signal » click [Force Stop]

Update Signal to the latest version on PlayStore

Clear Signal App Cache and Data:
1. On android, goto Settings » Apps » Signal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Signal.

Fix Signal unable to contact server/ Signal internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Signal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Signal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Signal