Contact LetsGetChecked Support

This company scams you by selling you a kit with a fake expiration date. Nothing in the kit actually expires within a few months, it’s only there to increase their sales. The kits cost around $15-20 to create and ship. The fee they pay affiliates per person that buys a kit through them is $30 which means their profit margin on these kits is already outrageous. Yet they refuse to replace or refund or discount any kits once the ones you have expire. Their competitor for example, everlywell (much better company until letsgetchecked proves me otherwise), their kits have the same items in them and last a whole year, so you can buy a few on sale and stock up. It blows my mind that a company thinks they can sell $250 tests and not offer ANYTHING to their customer if a kit expires before they need to use it? I won’t stop the harassment until the kits are replaced or refunded. I’ll plaster every review site, blow up your phone lines, emails, visit your offices, destroy your social media whatever I have to do to get my money back. I have nothing left but time on my hands.

You took 4 days to turn around results. Negative test result early in the day & then sent me a message close to midnight that you reported me as not compliant to my employer. This destroyed my work day forcing me to reschedule everything due to your inefficiency & incompetence in reporting. You’re messing with people’s livelihoods so you would think you would be more careful, more efficient, & show a descent level of competence.

Where I work we are tested weekly. The last 2 times, the app was totally useless to track the progress or get the results. It still showed “expected in lab” even after getting an email from the company that the results were available. By logging into the website I could get the test results even though the app showed it wasn’t even at the lab yet.