Contact Instant Notary App Support

I tried using this service for a simple matter but they wasted my time and did not notarize the document after 3 days. Trying to reach them multiple times by phone I was directed back to chat and by chat I was cut off twice as soon as I asked a question. Finally when I was able to reach them they told me their system has AI (Artificial intelligence) that detected the passport Scan ... the one I held up to the camera multiple times to get the image in ... was a copy on paper .... which I assure you was not with 3 people in the room that witnessed the actual passport being held to the camera but the so called “AI” or artificial dumbness thought it was a paper copy. Anyway I do not recommend it because of the user experience with the software and the terrible support aside from the notary being in a big hurry that shed did not request the actual passport to be held to camera. So the notary did not check everything before leaving us and wasted our time!!!!!

Fast service, quick to start process but slow to complete document. Took over two hours - and quite expensive for only one document with one page. The stated quote was different than my invoice. Granted I had two spots to be notarized it was all still only on one page. I get the price of the two stamps but not the cost of double the pages. If you’re in a hurry this may not be the best option and certainly not the most cost effective. I do recommend for the convenience but thumbs down for the hidden fees.

Hello I am interested in using the application’s notary service. However, I am unable to complete the notary process after uploading the document, I get stuck on the verification step. I cannot fill out my correct birthday because the scrolling function is not working properly. The buttons are not visible! Please check it out whenever you guys get the chance. Thank you in advance!